Front of House Supervisor — Lead Guest Experience

Slim Chicken's - Milton Keynes; Milton Keynes; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Generous Colleague Discount

Exclusive Discounts

Secure Your Future

Pay Access Wagestream

Healthcare Cashplan

Referral Rewards

Career Growth

Flexible Scheduling

Job summary

Slim Chickens is seeking a Front of House Supervisor in Milton Keynes to lead the front-of-house team and deliver exceptional guest experiences. You’ll supervise service, coach staff, and maintain cleanliness and presentation standards across busy shifts.

We value leadership, passion for hospitality, and strong communication. The role requires flexibility for weekends, late nights and bank holidays as we stay on the go with a dynamic brand portfolio.

Qualifications

• Proven experience in a supervisory role within a restaurant or similar fast-paced environment.
• A natural leader with the ability to inspire and guide a team.
• A passion for hospitality and delivering top-notch service.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and attention to detail.
• Ability to stay calm and efficient under pressure.
• Flexible, availability that includes weekends, late nights and bank holidays - we're always on the go!

Responsibilities

• Supervising and coordinating front-of-house operations to ensure seamless service
• Leading, mentoring, and motivating the front-of-house team to deliver outstanding customer experiences
• Ensuring the highest standards of customer service, cleanliness, and presentation
• Managing guest relations, handling any issues, and ensuring customer satisfaction
• Assisting with staff training and development to uphold our brand standards
• Supporting the management team in driving sales and achieving business goals
• Creating a welcoming and positive atmosphere where both staff and guests thrive

Skills

Supervisory experience

Hospitality

Customer service

Communication

Leadership

Organisational skills

Calm under pressure

Job description

Slim Chickens is seeking a Front of House Supervisor in Milton Keynes to lead the front-of-house team and deliver exceptional guest experiences. You’ll supervise service, coach staff, and maintain cleanliness and presentation standards across busy shifts.

We value leadership, passion for hospitality, and strong communication. The role requires flexibility for weekends, late nights and bank holidays as we stay on the go with a dynamic brand portfolio.