FOH Supervisor

TN United Kingdom; Redditch; On-site; GBP 25,000 - 30,000; Full time

Job summary

Slim Chickens is seeking a Front of House Supervisor to lead the team in delivering exceptional customer service in a fast-paced environment. The role involves supervising operations, mentoring staff, and ensuring a welcoming atmosphere for guests. Join us to create memorable dining experiences and advance your career in hospitality.

Benefits

50% off total bill for you and 5 friends

Exclusive discounts on retailers

20% off at Carluccio’s retail gift shop & deli

Free mortgage advice

Access to pay anytime with Wage Stream

Healthcare Cashplan and Employee Assistance Programme

Referral rewards

Career advancement opportunities

Flexible scheduling options

Qualifications

• Proven experience in a supervisory role within a restaurant or similar fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.

Responsibilities

• Supervising and coordinating front-of-house operations.
• Leading, mentoring, and motivating the front-of-house team.
• Managing guest relations and ensuring customer satisfaction.

Skills

Leadership

Customer Service

Communication

Organizational Skills

Job description

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Ready to Lead the Front Lines? Become Our Next Front of House Supervisor!

Are you passionate about providing exceptional customer service and creating memorable dining experiences? Do you thrive in a fast-paced, vibrant environment and love leading a team? Slim Chickens is searching for a dynamic Front of House Supervisor to join our growing family!

Why Slim Chickens?

At Slim Chickens, Southern-inspired flavours meet a modern, energetic vibe. We’re on a mission to serve up the best chicken around, and as we expand, we need a Front of House Supervisor who shares our passion for excellence.

What You’ll Be Doing:

1. Supervising and coordinating front-of-house operations to ensure seamless service.
2. Leading, mentoring, and motivating the front-of-house team to deliver outstanding customer experiences.
3. Ensuring the highest standards of customer service, cleanliness, and presentation.
4. Managing guest relations, handling any issues, and ensuring customer satisfaction.
5. Assisting with staff training and development to uphold our brand standards.
6. Supporting the management team in driving sales and achieving business goals.
7. Creating a welcoming and positive atmosphere where both staff and guests thrive.

What We’re Looking For:

• Proven experience in a supervisory role within a restaurant or similar fast-paced environment.
• A natural leader with the ability to inspire and guide a team.
• A passion for hospitality and delivering top-notch service.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and attention to detail.
• Ability to stay calm and efficient under pressure.
• Flexibility to work various shifts, including weekends and bank holidays.

Why You’ll Love It Here:

We’re offering more than just a role; we’re offering a rewarding career path with exciting benefits:

• Feast on Savings: Enjoy 50% off your total bill for you and 5 friends across all our brands—because great food is meant to be shared!
• Exclusive Discounts: Access special offers on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
• Stock Up on Favourites: Get 20% off at Carluccio’s retail gift shop & deli.
• Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre.
• Access Your Pay Anytime: With Wage Stream, you can tap into your earnings whenever you need them.
• Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP).
• Referral Rewards: Earn bonuses by referring friends to join our team.
• Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio.
• Flexible Working: Find a work-life balance with flexible scheduling options.

If you’re ready to lead the front of house, support a fantastic team, and help create an unforgettable experience for our guests, Slim Chickens is where you need to be!

Apply Today – Let’s Make Chicken History Together!

Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, we live by our core values:

• Honest – Acting with integrity in everything we do.
• Hardworking – Giving our best, every day.
• Hungry – Always striving for growth and excellence.
• Heart – Caring deeply about our people, our guests, and our communities.

Slim Chickens Redditch serves up Southern-inspired fried chicken, offering a variety of tenders, wings, and sandwiches in a casual, laid-back setting.