FOH Assistant

Tiger Recruitment; City Of London; On-site; GBP 30,000 - 35,000; Full time

Job summary

Central London-based Front of House Assistant role within a professional services firm. The position is full-time and permanent, offering £30,000–£35,000 per year.

You will welcome clients and visitors, manage calls via Teams, coordinate meeting rooms and assist with hospitality, events and general office support in a fast-paced corporate environment.

Qualifications

• Experience in Front of House, Reception, Hospitality or Guest Relations within corporate/professional services.
• Strong communication skills and a professional telephone manner.
• Impeccable personal presentation with ability to multitask in a busy environment.

Responsibilities

• Welcoming clients, visitors and colleagues in a friendly and professional manner.
• Managing incoming calls via Microsoft Teams and routing messages accurately.
• Coordinating meeting room bookings and ensuring rooms are prepared.
• Arranging meeting room hospitality, refreshments and catering.
• Setting up and troubleshooting audio-visual equipment for meetings.
• Supporting internal events and wider office hospitality.
• Maintaining reception and client-facing areas to a high standard.
• Updating internal records and processing invoices/expenses.
• Collaborating with colleagues to ensure smooth Front of House coverage.
• Providing wider office support and assisting with ad hoc requests.

Skills

Customer service

Reception

Communication

Organisation

Teamwork

Tools

Microsoft Teams

Microsoft Outlook

Meeting room booking systems

Job description

FOH Assistant

Central London
£30,000–£35,000
Full-time, permanent

My client within the professional services sector is looking for a personable and highly organised Front of House Assistant to join their team. Ideally, you will have previous experience in a Front of House, Reception, Hospitality or Guest Relations role within a corporate or professional services environment.

What you’ll do:

• Welcoming and assisting clients, visitors and colleagues in a friendly and professional manner.
• Managing incoming calls via Microsoft Teams and communicating messages and enquiries accurately.
• Coordinating meeting room bookings and ensuring rooms are prepared ahead of meetings.
• Arranging meeting room hospitality, including refreshments and catering.
• Setting up and troubleshooting audio-visual equipment for in-person and hybrid meetings.
• Supporting internal events, client functions and wider office hospitality.
• Maintaining the presentation of reception, meeting rooms and client-facing areas.
• Updating internal records, completing general Front of House administration and processing relevant invoices and expenses.
• Working collaboratively with colleagues to ensure effective handovers and seamless Front of House coverage.
• Providing wider office support and assisting with ad hoc requests as required.

Who you are:

• Excellent communication skills and a confident, professional telephone manner.
• Impeccable personal presentation and a natural ability to build rapport.
• Strong organisational skills and the ability to manage competing priorities.
• A proactive, hands-on approach, with the confidence to use your own initiative.
• A genuine appreciation for high standards of hospitality and customer service.
• The ability to remain calm, composed and approachable in a busy environment.
• A flexible, team-focused attitude and willingness to support colleagues.
• Strong IT skills, particularly Microsoft Outlook and Teams, with experience using meeting room booking systems advantageous.
• Excellent attention to detail and the ability to handle confidential information with discretion.

REF: MB227456

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