FM Supervisor

Manchester Arndale; Chelmsford; On-site; GBP 42,000 - 52,000; Full time

Job summary

OCS UK & Ireland is seeking a Maintenance Supervisor to support the Contract Manager and Engineering Team in delivering hard FM services across medical centres and leisure facilities in Essex. The role focuses on planning, supervising engineers, and ensuring compliance across sites.

You will lead maintenance delivery, coordinate on-call rotas, supervise subcontractors, and ensure staff are trained and supported to meet contractual requirements.

Qualifications

• Experience in maintenance/Facilities management environment.
• Supervisory experience in building maintenance or FM.
• Ability to manage engineers and subcontractors.

Responsibilities

• Ensure Compliance through planned audits, inspections, testing and reviewing compliance logbooks.
• Escalated to the Contract Management any non-compliance issues.
• Produce up-to-date ad hoc reports on request covering all services, managing CAFM for tasks planned and reactive works.
• Meet with client and auditors as necessary and attend meetings ensuring all agreed actions are completed.
• Supervision of maintenance team and allocation of tasks to engineers.

Skills

Excellent communication

Prioritise work

Excellent organisation

Multiskilled

Leadership and management

Training and motivation

Team worker

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

Working Hours:

Monday to Friday 06:00am to 15:00pm

Main Purpose:

Supporting the Contract Manager and Engineering Team in the delivery of hard FM services across PFI Medical centres and Leisure Centre in the Essex region.

Duties & Responsibilities:

• Ensure Compliance through planned audits, inspections, testing and reviewing compliance logbooks.
• Ensure all Compliance records are always up to date and available on each site to be viewed.
• Escalated to the Contract Management any non-compliance issues.
• Produce up-to-date ad hoc reports on request covering all services, managing of the CAFM for all tasks planned and reactive works.
• Meet with client and auditors as necessary and attend meetings ensuring all agreed actions are completed.
• Maintain buildings and sites across the contract portfolio as required.
• Take ownership of maintenance delivery at all sites
• Support all sites as and when required.
• On call for emergencies.
• Organising on the call rota sharing with Helpdesk.
• Supervision of maintenance team
• Ensure the engineering team are competent and fully supported in all tasks.
• Ensure the engineering team and fully trained for their tasks and refresher courses are planned and implemented, consulting with the Contract Manager.
• Work closely with the contract scheduler and assist in allocation of tasks to engineers.
• Priorities own and engineer’s workload.
• Delegating tasks to engineers where required using skill base.
• Supervision of subcontractors as required.
• Ideally have a minimum of 3 years supervisory or acting supervisory experience in building maintenance and or Facilities management
• Previous trade training in M&E and experience preferred.
• Be a good all-round experienced maintenance engineer to complete minor works and reactive tasks.
• Use and plan your time to meet the requirements of the daily and weekly working and assisting colleagues.
• Capable of competently using the IT provided.
• Be prepared to complete any task requested of you in the maintenance and support of the Contract implementation.
• Attend training as required to enhance supervisory and technical skills.
• Knowledge of H&S

Skills & Knowledge:

• Excellent communication skills
• Ability to prioritise work for self and others.
• Excellent organisation skills
• Multi-skilled
• Leadership and management
• Training and motivation
• Team worker

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.