Flooring Sales Advisor: Customer-Centric & Growth-Driven

Tapi Carpets & Floors Limited; Maidenhead; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Colleague discount

Pension (salary sacrifice)

Perks platform

Employee assistance

Birthday day off

Cycle to work

Job summary

Tapi Carpets & Floors Limited is a flooring retailer recruiting a sales advisor who thrives on helping customers bring their vision to life with great products. You will be part of a team that values knowledge sharing, customer delight, and a 5-star service ethos.

We offer a 12-week Tapi Academy training with guaranteed OTE, a strong benefits package, and a friendly, family-focused culture where everyone's contribution matters.

Qualifications

• Customer-focused sales experience is preferred.
• Confident communicator with a friendly, professional manner.
• Energetic, self-motivated and eager to learn.
• Ability to work in a busy store environment and adapt quickly.

Responsibilities

• Assist store team to wow customers at every turn.
• Provide top-notch customer service for pre-sales queries, order completions, and post-sales questions; escalate rare complaints.
• Support promotions and store housekeeping; report to the Store Manager.
• Always seek ways to improve the store, service, and customer experience.
• Learn Tapi products to offer bespoke advice and cost a room for flooring solutions.
• Deliver flooring excellence to customers.

Skills

Customer service

Sales driven

Communication

Job description

Tapi Carpets & Floors Limited is a flooring retailer recruiting a sales advisor who thrives on helping customers bring their vision to life with great products. You will be part of a team that values knowledge sharing, customer delight, and a 5-star service ethos.

We offer a 12-week Tapi Academy training with guaranteed OTE, a strong benefits package, and a friendly, family-focused culture where everyone's contribution matters.