Flooring Sales Advisor — Customer-Driven & Growth-Focused

Tapi Carpets & Floors Limited; Uddingston; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

25% colleague discount

Salary sacrifice pension

Perks platform (discounts and cashback

Employee Assistance Programme

Birthday day off

Cycle to work scheme

Job summary

Tapi Carpets & Floors Limited is seeking a customer-focused sales advisor to help customers bring their flooring visions to life through excellent product knowledge and friendly service.

You will work with store teams to wow customers, handle pre- and post-sales queries, learn about our products, and contribute to a welcoming in-store experience. Tapi offers a 12-week academy, a 25% staff discount, pension, perks platform, and a caring team culture.

Responsibilities

• Collaborate with store team to wow customers at every turn.
• Provide top-notch customer service for pre-sales queries and order completions, plus post-sales questions and occasional escalations.
• Support the team with promotional changes, store housekeeping, and report to a Store Manager.

Job description

Tapi Carpets & Floors Limited is seeking a customer-focused sales advisor to help customers bring their flooring visions to life through excellent product knowledge and friendly service.

You will work with store teams to wow customers, handle pre- and post-sales queries, learn about our products, and contribute to a welcoming in-store experience. Tapi offers a 12-week academy, a 25% staff discount, pension, perks platform, and a caring team culture.