Floor Supervisor — Lead Epic, High-Energy Service

Flight Club - Birmingham; Birmingham; Sur place; GBP 21 000 - 29 000; Plein temps

Avantages offerts par ce poste

Skills development & training

Employee Assistance Programme

Tips shared fairly

£500 Monthly Family Value Award

Paid break time

Health cash plan support

Free meals on shift

Regular incentives

Regular rewards

Refer-a-friend bonus £500

Team socials & competitions

Discounts across all venues

Service awards

Enhanced family friendly leave

Résumé du poste

Flight Club is seeking a Floor Supervisor to lead a high-energy team and deliver epic service on every shift. You will ensure guests feel special and create memorable nights out, aligning with our Warmth, Togetherness, Passionate and Innovation values.

You will be the heartbeat of the action, coaching staff to maintain energetic, high-standards service while supporting a culture of inclusion and excellence across all venues.

Responsabilités

• Lead your team to deliver epic service on each shift.
• Ensure guests feel special and visits are unforgettable.
• Champion our values on every shift: Warmth, Togetherness, Passionate and Innovation.
• Maintain energy and standards sky-high.

Description du poste

Flight Club is seeking a Floor Supervisor to lead a high-energy team and deliver epic service on every shift. You will ensure guests feel special and create memorable nights out, aligning with our Warmth, Togetherness, Passionate and Innovation values.

You will be the heartbeat of the action, coaching staff to maintain energetic, high-standards service while supporting a culture of inclusion and excellence across all venues.