Floor Lead: High-Energy Guest Experience

Red Engine; Birmingham; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Skills development & training

Employee Assistance Programme

Tips shared fairly

£500 Monthly Family Value Award

Paid break time

Health cash plan support

Free meals on shift

Regular incentives

Regular rewards

Refer-a-friend bonus

Team socials & competitions

Discounts across all our venues

Service awards

Enhanced family friendly leave

Job summary

Flight Club Birmingham is seeking a Floor Supervisor to guide a high-energy team and deliver epic service to guests. You’ll champion our values of warmth, togetherness, passion and innovation while maintaining standards and guest delight on every shift.

Join a family that celebrates individuality, growth and teamwork, with rewards and incentives, staff meals on shift, and a supportive work environment.

Responsibilities

• Lead a high-energy team to deliver epic service.
• Ensure guests feel special and every visit is unforgettable.
• Model Flight Club values on every shift: Warmth, Togetherness, Passionate and Innovation.

Job description

Flight Club Birmingham is seeking a Floor Supervisor to guide a high-energy team and deliver epic service to guests. You’ll champion our values of warmth, togetherness, passion and innovation while maintaining standards and guest delight on every shift.

Join a family that celebrates individuality, growth and teamwork, with rewards and incentives, staff meals on shift, and a supportive work environment.