Floor Supervisor

Harri; Birmingham; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Skills development & training

Employee Assistance Programme

Tips shared fairly

£500 Monthly Family Value Award

Paid break time

Health cash plan support

Free meals on shift

Regular incentives

Regular rewards

Refer-a-friend bonus £500

Team socials & competitions

Discounts across all venues

Service awards

Enhanced family friendly leave

Job summary

Flight Club is seeking a Floor Supervisor to lead a high-energy team and deliver epic service on every shift. You will ensure guests feel special and create memorable nights out, aligning with our Warmth, Togetherness, Passionate and Innovation values.

You will be the heartbeat of the action, coaching staff to maintain energetic, high-standards service while supporting a culture of inclusion and excellence across all venues.

Responsibilities

• Lead your team to deliver epic service on each shift.
• Ensure guests feel special and visits are unforgettable.
• Champion our values on every shift: Warmth, Togetherness, Passionate and Innovation.
• Maintain energy and standards sky-high.

Job description

About Flight Club

Flight Club is on a mission to bring groups of people together for moments of unexpected, ridiculous, joy. The brand combines its invention of the world’s first Social Darts experience with stunning cocktails and sharing dishes.

What You’ll Be Doing

As a Floor Supervisor at Flight Club, you’ll be the heartbeat of the action, leading your team to deliver epic service. You’ll make sure every guest feels special and every visit is unforgettable, all while keeping the energy and standards sky-high. If you love being on the move and want to lead a team that’s reinventing nights out, this is your chance to serve up something extraordinary.

In this role you’ll be championing our values on every shift: Warmth, Togetherness, Passionate and Innovation. Our teams are a full‑throttle, high‑energy, total‑commitment bunch, and you’ll need to throw everything you’ve got into giving our guests the best time possible.

Why join the Flight Club Family?

The Flight Club Family is just that, a family. We work with each other and we support each other, we win together and we lose together. That means honesty, commitment and responsibility, from all of us. Named one of The Times Top 100 Places to Work, we’re proud to celebrate individuality, and support your growth every step of the way.

Here’s what you get when you join us:

• Skills development & training - grow your skills and grow your future
• Employee Assistance Programme - to support your wellbeing, whenever you need
• Tips shared fairly - we are a team
• £500 Monthly Family Value Award - for being an absolute legend
• Paid break time - so you can properly relax
• Health cash plan support - available for you and your family
• Free meals on shift - every shift comes with a side of tasty
• Regular incentives - from surprise goodies to epic challenges
• Regular rewards - surprise and delight for our shining stars
• Refer-a-friend bonus – bring your bestie and earn up to £500
• Team socials & competitions – work hard, play harder
• Discounts across all our venues - perks that follow you everywhere
• Service awards – loyalty deserves love (and gifts)
• Enhanced family friendly leave – for quality time

Here at Flight Club, we believe our success begins and ends with our people. We are committed to a diverse culture where all our team feel respected and included. We acknowledge the power that a diverse set of beliefs and perspectives can bring, and that a variety of voices strengthen our team, enhances creativity, and drives innovation. We welcome applications from candidates of all identities, including individuals of different races, ethnicities, genders and sexual orientations. If you're passionate about contributing to a culture of inclusion and collaboration, please apply.