Floor Supervisor — Hospitality Cleaning Lead

HC Facility Management Limited; Newbury; Hybrid; GBP 23,000 - 32,000; Full time

Benefits offered by this job

28 days holiday

Permanent job with flexible hours

Free lunch on duty

On-site training

Salary Finance loans/wage advances

Career progression through HotelCare

Job summary

HotelCare, a leading hotel support services provider in the UK, is seeking a Floor Supervisor for the housekeeping department in Newbury. You will work with a team to ensure guest areas and hotel premises meet high cleanliness standards and guest satisfaction targets.

Key responsibilities include organising staff rotas, supporting the Head Housekeeper, and training the team to maintain service quality. The role requires supervisory experience in hospitality and a proactive, customer-focused

Qualifications

• Prior supervisory experience in hospitality, specifically housekeeping.
• Strong knowledge of housekeeping operations and team coordination.
• Proven ability to manage staff and daily targets.

Responsibilities

• Oversee a busy housekeeping department and maintain high guest satisfaction.
• Organise staff rotas and support the Head Housekeeper.
• Train and develop the Housekeeping team and ensure safety standards.
• Meet daily targets and ensure compliance with health and safety policies.

Skills

Supervisory experience

Hospitality experience

Team coordination

Customer service

Job description

HotelCare, a leading hotel support services provider in the UK, is seeking a Floor Supervisor for the housekeeping department in Newbury. You will work with a team to ensure guest areas and hotel premises meet high cleanliness standards and guest satisfaction targets.

Key responsibilities include organising staff rotas, supporting the Head Housekeeper, and training the team to maintain service quality. The role requires supervisory experience in hospitality and a proactive, customer-focused