Floor Supervisor – Fine Dining, Guest Experience Leader

EDITION; Greater London; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Discounted accommodation in over 9,000

Job summary

The London EDITION in London, England is seeking a Floor Supervisor for Berners Tavern to oversee service in a fine-dining setting. You will lead and inspire a team, ensure precise order taking and guest interactions, and maintain deep knowledge of menu items and allergens.

Successful candidates will have at least 2 years in a supervisory restaurant role, strong communication skills, and a passion for delivering exceptional service in a fast-paced environment.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

Responsibilities

• Thrive off a busy service.
• Overseeing of a section in the restaurant: taking orders, making recommendations and processing payments.
• Lead the Head Waiter-ress, Chef de Rang and Commis Waiters.
• Have an in-depth knowledge of food, drink, and allergens.
• Anticipate and address guests' service needs,
• Communicate clearly with management and the kitchen.
• Develop and maintain positive working relationships with others.
• Support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Implement new ways to increase organizational efficiency, productivity, quality, safety.
• Take responsibility for ensuring a seamless guest experience.

Skills

Team player

Great communicator

Education

High school diploma or GED

Job description

The London EDITION in London, England is seeking a Floor Supervisor for Berners Tavern to oversee service in a fine-dining setting. You will lead and inspire a team, ensure precise order taking and guest interactions, and maintain deep knowledge of menu items and allergens.

Successful candidates will have at least 2 years in a supervisory restaurant role, strong communication skills, and a passion for delivering exceptional service in a fast-paced environment.