Floor Supervisor

COMO Metropolitan London; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

COMO Metropolitan London is seeking a Housekeeping Supervisor to lead the housekeeping team in maintaining exemplary cleanliness standards. You will supervise Room Attendants, conduct training, and manage supplies in a prestigious Mayfair hotel. Competitive salary and numerous employee benefits are included.

Benefits

Competitive salary + service charge

28 paid holidays per year, increasing with service

Employee rates for all COMO Hotels

Free meals on duty

Free Uniform & laundry service

3 complimentary nights stay in any COMO Hotel

Employee discounts on Nobu London

Access to free financial advice

Access to an Employee assistance programme

Exciting calendar of wellness activities

Qualifications

• Minimum of 1 year’s experience as a Housekeeping Supervisor in a 4/5 star property.
• Polite, professional, and friendly approach.
• Flexible and reliable, able to work 5 out of 7 days.

Responsibilities

• Supervise and mentor Room Attendants.
• Ensure high standards of cleanliness in guest bedrooms.
• Train staff and enforce health and safety procedures.

Skills

Team Player

Organizational Skills

Calm Under Pressure

IT Literate

Excellent English

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Opera

Triton

Job description

Social network you want to login/join with:

COMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.

COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.

What you will do:

• As a Housekeeping supervisoryou will work closely with the Housekeeping management team to ensure the smooth running of the department.
• You will focus on checking guest bedrooms to ensure that the high standards of cleanliness the hotel prides itself on are maintained
• You will supervise, mentor and develop the Room Attendants assigned to your section.
• Conduct trainings and ensure that hotel policies and procedures including health and safety requirements are adhered to.
• You will assist with the management of stock, reporting loss, discrepancies and order requirements.
• To pay special attention to any additional cleaning or maintenance required in all rooms including areas specific to outside contractors such as window cleaning

Who you are:

• Minimum of 1 year’s experience as a Housekeeping Supervisor in a 4/5 * property
• Excellent spoken and written English
• Polite, professional, friendly and confident in approach
• The Housekeeping Supervisor must be a good team player who is flexible, reliable and hard working. You will work 5 days out of 7 and maybe required to cover the Evening shift.
• IT literate, comfortable working with Microsoft applications (Word, Excel, Outlook), Opera and Triton to name but a few
• Ability to remain calm under pressure by being well organized, and able to juggle priorities comfortably.

What we will offer you:

• Competitive salary + service charge
• Employee rates for all COMO Hotels and Resorts properties worldwide
• 3 complimentary nights stay in any COMO Hotel or Resort Worldwide
• Employee discounts on Nobu London
• A lucrative bonus for introducing someone to any COMO property
• An exciting calendar of wellness and engagement activities
• Access to free financial advice and
• Access to an Employee assistance programme; offering support and advice
• Free meals on duty
• Free Uniform & laundry service
• 28 paid holidays per year, increasing with service