Assistant Gallery Manager

Four Seasons Recruitment Ltd (Fashion & Retail); Greater London; On-site; GBP 33,000 - 60,000; Full time

Job summary

An established industry player in luxury lifestyle and homeware seeks an Assistant Gallery Manager for their Global Flagship showroom in Chelsea, London. This pivotal role involves driving team sales, delivering exceptional customer service, and building strong client relationships. With a focus on operational excellence, you will support the Gallery Manager in leading a talented team, ensuring adherence to company policies, and managing inventory. Enjoy fantastic progression opportunities and the chance to double your earnings in the first year. If you have a passion for luxury retail and exceptional customer experiences, this is an exciting opportunity for you.

Benefits

33 days annual leave

Opportunity to double salary in first year

Fantastic progression opportunities

Qualifications

• 3+ years of management experience in retail/hospitality, preferably luxury.
• Proven ability to exceed sales targets and deliver exceptional service.

Responsibilities

• Support Gallery Manager in driving sales and achieving targets.
• Ensure personalized luxury service and manage team performance.

Skills

Management Experience

Sales Target Achievement

Leadership Skills

Communication Skills

Organizational Skills

Customer Experience Passion

Numerical Skills

Flexibility

Tools

Retail Software/POS Systems

Microsoft Word

Microsoft Excel

Job description

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Assistant Gallery Manager – Global Flagship

Chelsea, London

Four Seasons has partnered with a luxury lifestyle & homeware brand known for its exceptional, handcrafted pieces. Inspired by antique treasures and vintage discoveries, each design makes a statement, bringing character and warmth to any room.

As the Assistant Gallery Manager, you will play a pivotal role within our Client’s Global Flagship showroom. You will use your organisation skills and operational excellence to ensure the smooth running of the showroom, alongside driving sales and building lasting relationships with key accounts.

This brand promises you growth and progression. You will receive consistent investment from your industry expert team!

The Role:

• Supporting the Gallery Manager in driving team sales and achieving assigned gallery targets and KPIs.
• Ensuring the gallery team delivers personalised and luxury service, exceeding customer expectations at every touchpoint.
• Developing and maintaining strong relationships with clients, identifying and capitalising on sales opportunities.
• Supporting the Gallery Manager in leading, motivating, and developing the gallery team.
• Assisting with team training, coaching, and performance management.
• Ensuring a thorough understanding and adherence to all company policies and procedures
• Generating and managing revenue reports
• Assisting with budget management
• Supporting on the organisation of events, attending and executing to the highest standards
• Operating the POS system efficiently and accurately, handling transactions and cash management
• Managing inventory, ensuring accuracy and security.
• Ensuring compliance with health and safety regulations.

About You:

• At least 3+ years of management experience in a retail/hospitality environment, ideally within the luxury sector.
• Proven ability to achieve and exceed sales targets.
• Excellent leadership, interpersonal, and team management skills.
• Strong communication (both written and verbal)
• Faultless organisation skills
• Proactive and results-oriented
• Commercially minded
• Strong numerical and analytical skills, with good knowledge and experience of Microsoft Word and Excel. Computer literacy is essential.
• A genuine passion for customer experience
• Flexibility around working varied hours
• Experience with retail software/POS systems.

The Package:

• £33,000 basic per annum (£60,000 OTE per annum)
• Opportunity to double your salary in the first year
• Fantastic progression opportunities
• 33 days annual leave

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Retail Luxury Goods and Jewelry

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