Floor Supervisor

Mary Rush Care Ltd; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

Mary Rush Care Ltd invites an experienced supervisor to join the team at One Club Row & The Knave of Clubs in London. You will manage lunch and dinner services, delegate tasks, and ensure guests receive exceptional service.

The ideal candidate has at least two years in a reputable London restaurant, some wine knowledge (WSET Level 2 preferred), and a friendly, hardworking approach. Weekend availability is required to support busy periods.

Qualifications

• Minimum of two years in a reputable London restaurant.
• Some wine knowledge (ideally WSET L2)
• Friendly, approachable and hardworking individuals
• Willing to work weekends, including some Sundays
• Energetic leader who thrives on teamwork, upholds high standards, and inspires others to grow in a vibrant hospitality community.

Responsibilities

• Managing a service (lunch and dinner)
• Delegating tasks to wider team
• Being attentive to guests and maximizing guest experience
• Assisting with training and development

Skills

Supervision

Guest service

Staff training

Job description

1 Club Row, London, E1 6JX, UNITED KINGDOM

Founded by industry veterans James Dye (Camberwell Arms, Bambi, Frank’s Peckham) and Benjy Leibowitz (NoMad NYC, JKS, inHouse). Our vision is rooted in true hospitality—whether it’s the way we manage, develop, and care for our teams, or the way we create memorable experiences for every guest who walks through our doors.

This opening is just the beginning of our journey, with more exciting projects in the pipeline.

Joining our opening team offers an incredible opportunity for growth and development as the group expands.

Overview

Looking for an experienced supervisor to join the team at One Club Row & The Knave of Clubs! As we ramp up in the autumn and winter, we would love to meet some candidates who have experience running a restaurant service. The ideal candidate is organised, charming, with a passion for the London restaurant and pub scene. We take ultimate pride in our standards of service, and are keen to find a supervisor who shares our ethos: the importance of great service, building relationships with regulars, and always striving to improve ourselves.

Responsibilities

Managing a service (lunch and dinner)

Delegating tasks to wider team

Being attentive to guests and maximizing guest experience

Assisting with training and development

Requirements

Minimum of two years in a reputable London restaurant

Some wine knowledge (ideally WSET L2)

Friendly, approachable and hardworking individuals

Willing to work weekends, including some Sundays

Join us if you’re passionate about creating exceptional dining experiences! We value energetic leaders who thrive on teamwork, uphold high standards, and are eager to inspire others. This role offers the chance to grow your leadership skills while making a meaningful impact in our vibrant hospitality community.

Screening Questions

• Do you have experience in a similar role?
• Will your commute be 20 minutes or less?
• Describe your customer service experience