Floor Manager/supervisor

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An iconic brand is seeking a Store Supervisor to lead a dynamic team in a vibrant retail environment. This role offers the chance to inspire and develop Stylists while driving sales and enhancing customer experiences. Join a company that values innovation and teamwork, where your contributions will directly impact store success. If you have a passion for retail and a knack for leadership, this is the perfect opportunity to grow your career in a supportive atmosphere. Embrace the chance to work with a beloved brand and make a difference every day!

Benefits

Competitive Salary

Excellent Benefits

Career Development Opportunities

Qualifications

• Proven track record in retail management and team development.
• Strong customer service skills with a focus on enhancing the customer journey.

Responsibilities

• Support management in achieving KPIs and improving store performance.
• Motivate and develop the team through training and coaching.

Skills

Customer Service Skills

Team Management

Sales Target Achievement

Stock Management

KPI Tracking

Education

High School Diploma

Retail Management Certification

Job description

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As a Store Supervisor at Levi Strauss & Co., you will have the opportunity to work in an environment where change and ideas are celebrated. You will serve as a key link between our products and customers, supporting and developing our Stylists.

Key Responsibilities:

1. Support and deputise for the management team in delivering KPIs and implementing profit opportunities.
2. Set and monitor individual, daily, and weekly sales targets to improve store performance.
3. Track KPIs and team performance through reports and updates to the management team.
4. Assist with store operations such as stock management, payroll, admin, and rota planning.
5. Enhance the customer journey by providing exceptional 1-2-1 service, ensuring the customer always comes first.
6. Inspire, motivate, and develop the team through training, coaching, and sharing product knowledge.
7. Demonstrate passion for the brand and embody our values.
8. Possess strong customer service skills and experience in team management.
9. Have a proven track record of developing and growing team members.
10. Experience in working towards KPIs and sales targets within retail, with a good understanding of store operations.

As part of LS&Co., you will be entitled to excellent benefits, a competitive salary, and the opportunity to work for an iconic brand.

Working for a beloved brand in a positive environment, you'll also have the chance to develop skills for your future career at Levi Strauss & Co. If you love all things denim and believe this role is for you, please submit your application today!