Floor Manager (Leeds)

ARNE; Leeds; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

32 Days Holiday

Birthday off

Staff discount

Bonus schemes

Health Cash Plan

Life assurance

Cycle to Work

Tech Scheme

Job summary

ARNE is launching a brand-new Leeds store and seeks passionate, customer-focused individuals to join our team. You will welcome customers, open and close the store, deliver exceptional service, manage stock and merchandising, and help hit sales goals.

As a supervisory or keyholder candidate, you will mentor new team members, handle shift-related issues, maintain store presentation, and contribute to a positive environment that mirrors our ‘less is more’ philosophy.

Qualifications

• Previous experience in a retail environment, in a supervisory or keyholder role is essential.
• Strong communication and interpersonal skills. A keen interest in fashion and retail.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Open and close the store, ensuring everything is secure and ready for trading each day.
• Assist in managing daily operations, including stock management and visual merchandising.
• Deliver exceptional customer service, engaging with customers to enhance their shopping experience.
• Support the team in achieving sales goals and key performance indicators.
• Help with training and mentoring new team members.
• Act as a point of contact for shift-related issues in the absence of management.
• Always maintain the cleanliness and presentation of the store.

Skills

Retail supervisory

Customer service

Communication skills

Flexibility

Attention to detail

Job description

ARNE's retail vision is to redefine what shopping feels like. Every space we create embodies our ‘less is more' approach, understated yet elevated, blending minimal, high-quality products with a store environment that's anything but average.

Following the incredible success of our flagship store at Liverpool ONE, we're continuing our exciting retail journey with the launch of a brand-new store in Leeds.

We are therefore looking for passionate, customer focused individuals to join our team!

You'll be the face of ARNE, welcoming customers, sharing our story, and delivering exceptional customer service! If you're passionate about fashion, enjoy delivering excellent customer experiences, and want to be part of a brand that's redefining retail, this is your opportunity to make an impact and help shape the future of ARNE.

Requirements

• Open and close the store, ensuring everything is secure and ready for trading each day
• Assist in managing daily operations, including stock management and visual merchandising
• Deliver exceptional customer service, engaging with customers to enhance their shopping experience
• Support the team in achieving sales goals and key performance indicators
• Help with training and mentoring new team members
• Act as a point of contact for shift-related issues in the absence of management
• Always maintain the cleanliness and presentation of the store

Essential Experience And Skills

• Previous experience in a retail environment, in a supervisory or keyholder role is essential
• Strong communication and interpersonal skillsA keen interest in fashion and retail
• Ability to work flexible hours, including weekends and holidays
• Proactive attitude and ability to work independently
• Strong organisational skills and attention to detail

Benefits

• We are proud to be recognised as a Medium sized Sunday Times Best Place to Work for 2024
• 32 Days Holiday (including Bank Holidays) + your Birthday off
• Holidays increasing up to 36 days with service
• Generous staff discount & uniform allowance
• Annual and quarterly bonus schemes based on company performance
• Health Cash Plan from day one
• Life assurance paying 5x annual salary from day one
• Discounted marketplace with money off/cash back from 100's of places
• Employee Assistance Programme
• Cycle to Work Scheme
• Tech Scheme

ARNE are an equal opportunities employer. We believe that diverse people bring different skills and are committed to ensuring our business support the needs of potential colleagues from Ethnic Minority backgrounds and colleagues who may be disabled or neurodiverse. We are committed creating a great place to work through diversity and inclusivity and we strongly encourage applications from candidates from all backgrounds to join our growing team.