Floor Manager - Full Time

JD Sports Fashion; Rushden; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Incremental Holiday Allowance

Staff Discount

Bike Discount

Gym membership

Personal development

Apprenticeships and accredited courses

Job summary

JD Sports in the United Kingdom is seeking a Floor Manager to drive strong shop-floor performance, deliver the JD service our customers expect, and lead by example on every shift. You will support your team, maintain high standards, and work closely with the management team to boost sales, engage customers, and keep the store clean, organized and visually appealing for all shoppers.

Confidence, hands-on leadership and the ability to motivate others are essential for this fast-paced retail

Qualifications

• Previous supervisory experience in a fast-paced retail environment.
• Strong communication and leadership skills with proven experience supporting and developing team members.
• Excellent attention to detail with the ability to uphold high operational standards.
• Solid commercial awareness with an understanding of daily actions' impact on KPIs.

Responsibilities

• Deliver outstanding JD service standards with fast, friendly, professional support.
• Drive commercial performance through shop-floor execution, merchandising, replenishment, and team motivation.
• Lead and develop colleagues to maintain high performance and adherence to JD policies.
• Support day-to-day store operations, including opening/closing procedures and cash handling.

Skills

Supervisory experience

Leadership skills

Attention to detail

Commercial awareness

Job description

Role Overview

As a Floor Manager at JD Sports, you play a key role in driving strong shop‑floor performance and delivering the JD service our customers expect. You lead by example — supporting your team, keeping standards high, and ensuring the floor runs smoothly every shift. Working closely with the management team, you help drive sales, boost customer engagement, and maintain a clean, organised, and high‑performing store environment. This role requires confident, hands‑on leadership, strong commercial awareness, and the ability to motivate your team to deliver their best.

Key Responsibilities

• Deliver outstanding JD service standards, ensuring every customer receives fast, friendly, and professional support.
• Drive commercial performance through effective shop‑floor execution, including merchandising, replenishment, and motivating the team.
• Lead and develop colleagues to maintain high performance, strong engagement, and consistent adherence to JD policies and processes.
• Support day‑to‑day store operations, including opening and closing procedures, cash handling, and maintaining a clean, organised shop‑floor environment.

Skills & Experience Required

• Previous supervisory experience in a fast‑paced retail or customer‑facing environment.
• Strong communication and leadership skills with proven experience supporting and developing team members.
• Excellent attention to detail with the ability to uphold high operational and visual standards.
• Solid commercial awareness with an understanding of how daily actions contribute to store KPIs and performance.

Desirable Attributes

• Passionate about the JD brand, retail trends, and delivering a standout customer experience.
• Energetic, hands‑on leader who thrives in a busy and dynamic environment.
• Confident problem solver with strong customer‑resolution skills.
• Interest or experience in visual merchandising, product presentation, or brand standards.

What We Offer

We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues regardless of background, identity, or lived experience can thrive and contribute meaningfully. As a part of our successful and continually evolving company, you’ll be encouraged to embrace and uphold our strategic priorities: putting people first, at the forefront of digital innovation, staying deeply attuned to our customers, and pursuing operational excellence. We are always exploring new avenues for growth, and we welcome individuals who are passionate about making a positive impact every day. We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:

• Incremental Holiday Allowance
• Staff Discount on qualifying purchases across Group retail stores and online
• Exclusive Colleague Bike Discount scheme
• Discounted Gym membership
• Personal development opportunities to learn and develop at work
• Access to Apprenticeships and accredited qualifications
• We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
• Thank you for your time #JD