Floor Manager

B&M Retail; Whitby; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading retail company is seeking a Floor Manager for their Whitby store. This full-time role involves leading a team to maintain high standards and deliver exceptional customer service. Ideal candidates are enthusiastic and possess strong leadership skills. The position offers excellent career development opportunities and job stability.

Benefits

10% store discount

Comprehensive on-the-job training

Access to exclusive employee benefits

Job stability and clear career progression

Qualifications

• Experience managing a small to medium team in retail or hospitality.

Responsibilities

• Ensure high customer satisfaction through excellent service and store standards.
• Support and motivate your team to increase sales and efficiency.
• Provide training and development for colleagues.

Skills

Leadership

Communication

Motivation

Organizational Skills

Job description

Join to apply for the Floor Manager role at B&M Retail

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Join to apply for the Floor Manager role at B&M Retail

Are you currently a Department Manager, Supervisor, Team Leader or Assistant Manager looking for your next step? Would you like to join a rapidly expanding business with excellent career development opportunities? Do you have a passion for leading teams and delivering exceptional customer service?

We are recruiting a Floor Manager to join our store team in Whitby. This is a full-time role requiring flexibility in working patterns.

About The Role

As a Floor Manager, you will support the Store Management team by leading and inspiring your team to maintain high store standards and deliver excellent customer service.

You Will Also

• Ensure high customer satisfaction through excellent service and store standards
• Support and motivate your team to increase sales and efficiency
• Provide training and development for colleagues
• Ensure store compliance with legal requirements
• Deliver and meet KPIs

This role offers excellent development opportunities, with a clear pathway to Deputy Store Manager and beyond. If you're eager to advance your career, this could be the perfect opportunity!

About You

Ideal candidates are enthusiastic, focused, driven team players with a passion for retail and customer service.

Essential Requirements:

• Experience managing a small to medium team in retail or hospitality
• Ability to motivate and think on your feet
• Effective communication skills
• Strong leadership and organizational skills
• A flexible, positive attitude

Why B&M?

B&M is one of the UK's fastest-growing retailers, with over 750 stores and ongoing expansion plans. Joining us means being part of an exciting journey with a commitment to our people. Our growth shows no signs of slowing down — now is a great time to join!

What We Offer

• Job stability and clear career progression
• Comprehensive on-the-job training
• 10% store discount across B&M and Heron Foods, with special double discount events
• Access to exclusive employee benefits, including discounts and wellbeing support
• Permanent 40-hour contract

Ready to advance your career with B&M? Apply today! Our roles fill quickly, so early applications are recommended.

B&M Retail is an equal opportunity employer committed to diversity and inclusion.