Floor Manager

Hickory's Smokehouse; Wakefield; On-site; GBP 13,776 - 22,041; Full time

Benefits offered by this job

Tip included

Training academy

Qualification opportunities

Birthday meal

Team meals on shift

Christmas day off

Paid days off

Staff discount

Wellbeing program

Work-life balance

Team social events

Fundraising for kids

Refer a friend bonus

Job summary

Hickory's Smokehouse in Wakefield is seeking a Shift Leader to join our award-winning UK team. You will lead shifts, deliver an exceptional guest experience and drive operational excellence, setting the standard on shift and coaching the team.

Must be 18+ and eligible to work in the UK. We offer a package up to £16.21 per hour including tips, excellent training via the Hickory’s Training Academy, progression opportunities, birthday meals, staff discounts, and a strong commitment to work-life

Qualifications

• Must have legal right to work in the UK and be at least 18 years old.

Responsibilities

• Lead shifts and deliver an exceptional guest experience.
• Support management by coaching, communicating and driving performance.
• Maintain people standards, guest experience and restaurant results.

Job description

Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - We arethrilled to have been recently crowned the‘Best Pub Employer’ for 2025 at The Publican Awards!

Join us as a Shift Leader and we can offer you a package of up to £16.21per hour including Tip Jar!

The Shift Leader supports the management team by leading shifts, delivering exceptional guest experience, and ensuring strong operational execution. This role focuses on setting the standard on shift, supporting team development, and driving performance through effective communication, coaching, and decision-making. The Shift Leader plays a key role in maintaining people standards, guest experience, and restaurant results.

So, if you love guests, ooze personality & you’re eager to develop your art, you would definitely fit in with us. We can offer you real progression opportunities and a company culture that really cares and embraces work life balance.You’ll be rewarded with competitive pay & a host of benefits on offer. You work hard for us, and we will invest in you. Big time.

Thank Yous & Benefits:

• A package of up to £16.21per hour including Tip Jar – that’s up to £3.00 per hour in tips!
• Excellent training & progression opportunities – through our award-winning Hickory’s Training Academy.
• Qualification opportunities as you working (up to A-Level & Degree level equivalent).
• Birthday reward meal on us for you & your friends - every year.
• Free smokin’ BBQ on shift – team food & drinks menu.
• Christmas Day off work - every year.
• Moments that matter -Paid occasions days off (Wedding day, kid’s first day at school, moving into first home & more).
• Team Player card – 25% discount for you & 5 friends in all Hickory’s (rising to 50% for loyal service).
• Wellbeing support & 24-hour access to our wellness programme.
• Our pledge to a work-life balance – monitoring & managing through our Red Zone.
• A packed team social & engagement calendar & annual team party.
• A chance to ‘give a bit back’ with fundraising activities for Cash For Kids.
• Up to £500 for you – through the refer a friend scheme.

Please note: To be considered for this position you must have the legal right to work in the UK and be at least 18 years old.