Floor Manager

Levi Strauss & Co.; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

As a Floor Manager at Levi Strauss & Co., you will connect products with customers while leading a retail team. This mid-senior role emphasizes exceptional customer service, achieving sales targets, and developing a high-performing team in a vibrant environment.

Qualifications

• Strong customer service skills and experience in managing a team.
• Experience in working towards KPIs and sales targets within retail.
• A good track record of developing and progressing your team.

Responsibilities

• Support the management team in delivering KPIs and profit opportunities.
• Monitor KPIs and team performance through running reports.
• Inspire, motivate and develop the team through training and coaching.

Skills

Customer Service

Team Management

Sales Performance

Leadership

Job description

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Direct message the job poster from Levi Strauss & Co.

As a Floor Manager - Regent Street at Levi’s you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing your retail team.

Key parts of the role:

• Support the management team in delivering KPI’s and implementing profit opportunities
• Implement individual, daily and weekly sales targets for the store team to improve Regent Street's store performance
• Monitor KPIs and teams performance through running reports and updating the Regent Street management team
• Working alongside store operations and the visuals teams to ensure a streamlined process is in place
• Assist with the customers journey by offering an exceptional 1-2-1 service and ensuring the customer comes first
• Inspire, motivate and develop the team through training, coaching and product knowledge
• Passionate about the brand and living our values
• Strong customer service skills and experience in efficiently managing a team
• A good track record of developing and progressing your team
• Experience in working to and driving KPIs and sales targets within retail as well as a good understanding of store operations

As part of LS&Co. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand.

As well as working for a much loved brand in a great working environment, you will also have the opportunity to develop on the skills needed for your future career at Levi’s. So if you’re a lover of all things denim and think this role is for you please click the link to apply.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Customer Service, and Sales

• Industries

  Retail Apparel and Fashion, Fashion Accessories Manufacturing, and Retail

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