Floor Manager

The May Fair Hotel; London; On-site; GBP 30,000 - 42,000; Full time

Job summary

Join a premier hotel as a Floor Manager for The May Fair Bar at The May Fair Hotel. Lead the bar team to ensure excellent service and maximize profitability in a high-end environment. Enjoy a range of benefits and opportunities for professional growth with a recognized company committed to employee welfare.

Benefits

28 days holiday including bank holidays

Complimentary meals and unlimited beverages

Recommend a Friend Bonus up to £500

Annual complimentary night stays

Preferential accommodation rates

Discount platform access

Auto enrolment in pension scheme

Regular social events

Access to company doctor

Training programs and promotional opportunities

Qualifications

• In-depth beverage experience in high-end settings.
• Demonstrated support and leadership skills.

Responsibilities

• Oversee all aspects of the bar operation during shift.
• Achieve revenue, profit, and customer satisfaction goals.
• Direct operations team to meet guest needs.

Skills

Leadership

Customer service

Beverage knowledge

Job description

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Join the UK’s most dynamic
collection of hotels and restaurants

At Edwardian
Hotels London, it is the people who create unforgettable memories for our
guests. We are always looking for hospitality professionals to join our family
and bring new ideas to how we can provide the best possible experience.
Professionals who understand and believe in our values: having Integrity, being
Ambitious, and always being Quality-Driven. We are looking for talented
individuals who want to work alongside likeminded passionate people in a
rewarding, fulfilling, and fun environment. We know that your unique talents
and ambitions not only can exceed our guests exacting standards, but also
propel your own career potential in a company that recognises and rewards.

At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the fore front of our culture .

We are currently recruiting for a Floor Manager for our Exclusive May Fair Bar located within the 5 Star May Fair Hotel, A Radisson Collection Hotel.

Overview:

· An amazing opportunity to join our exclusive May Fair Bar located within the 5 Star The May Fair Hotel, A Radisson Collection Hotel as a Floor Manager.

· You will be responsible for overseeing all aspects of the May Fair Bar operation on the shift that you are working.

· You will work to achieve the bar revenue, profit and customer satisfaction goals for the food and beverage operation within the Bar.

· You will have full knowledge of both the food and bar menu.

. You will understand table return times and handle all tables accordingly.

· You will direct the food and beverage operations team to ensure customer satisfaction is achieved and that all guests needs and preferences are met.

. You will deliver service standards in accordance with the Service Excellence brand standards

About You:

· Current in-depth beverage experience within a high-end liquor or food led operation.

· Be capable of demonstrating a high level of support and leadership.

· The ability to demonstrate personal ownership of tasks and ensure completion to achieve required results.

· A proven track record of achieving outstanding levels of personal and departmental targets to meet and exceed expectations.

Company Benefits:

28 days Holiday per annum including Bank Holidays increasing with long service

Complimentary hot meals, salad bar and unlimited beverages provided daily

R ecommend a Friend Scheme of up to £500 per friend recommended.

Annual complimentary night stays within our hotels

Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends

Access to a discount platform for all of the most popular stores and outlets

Auto enrolment into our company pension scheme

Regular social events across all hotels

Annual company recognition events held in January each year

Wellbeing champions across all of our hotels

Access to our company doctor for medical appointments and occupational health support

Access for all hosts to our online learning platform Edwardian Academy

Opportunities for promotion and a wide range of training programs to support your development

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.