Floor Manager

The Fat Badger; Greater London; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Service charge

Staff meals on shift

Discounts platform

Wellbeing and health support

Overnight stay in the Cotswolds

Career progression

Employee referral scheme

Job summary

The Fat Badger in London is seeking a hands-on Floor Manager to lead a busy front-of-house team and deliver exceptional guest experiences. Working closely with the General Manager, you will supervise staff, manage schedules and help drive guest satisfaction in a high-energy venue.

This role offers a competitive salary from £32,000 to £35,000 per year plus a service charge, with opportunities for career progression, staff meals, and access to wellbeing and discounts.

Qualifications

• Proven leadership experience in hospitality.
• Experience in high-end venues or fine dining preferred.
• Ability to motivate and manage a diverse team.
• Excellent communication and interpersonal skills.
• Able to work evenings, weekends and holidays.

Responsibilities

• Supervise, train, and motivate staff to deliver excellent service.
• Create and manage staff schedules within budgeted labour costs.
• Collaborate with the General Manager and marketing to boost venue visibility.
• Manage budgets, monitor expenses, and increase revenue and profitability.
• Ensure licensing, policy, and health and safety compliance.
• Monitor guest satisfaction and maintain high standards during busy service.

Skills

Leadership

Staff management

Customer service

Scheduling

Budgeting

Communication

Job description

We are looking for a hands on, dynamic and passionate Floor Managerto join our fantastic team at The Fat Badger.

Our Floor Manager will play a key role in the day-to-day management. Working closely with the General Manager you will be responsible for leading a dedicated team, delivering outstanding customer service, and maintaining the highest standards. This is an exciting opportunity for an individual with strong leadership skills, a passion for the hospitality industry, and a commitment to creating memorable experiences for our guests.

If you're a natural leader with a flair for creating memorable moments and managing a high-energy venue, we'd love to hear from you!

• Salary- £32,000 - £35,000 per annum + service charge (Earn an extra £12,000 per annum )

What's in it for you as a Floor Manager:

• 50% off food and drink in our pubs for a table of up to 4 people.
• Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar.
• Access to Benefits platformwith hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
• 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
• Celebrate your 1-year work anniversarywith an overnight stay in the Cotswolds, on us!
• Access to Stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
• Earn more with our employee referral scheme.
• Deliciousstaff meals on shift.
• Career progression opportunities,on going training to develop yourself personally and professionally.

What you'll be doing as a Floor Manager:

• Supervise, train, and motivate staff to provide excellent service and maintain a positive and productive work environment.
• Create and manage staff schedules to ensure proper coverage during peak hours, while staying within budgeted labour costs.
• Actively support and collaborate with the General Manager and marketing team to implement promotional strategies and enhance the venue visibility in the local community.
• Manage budgets, monitor expenses, control labour costs, and implement strategies to increase revenue and profitability.
• Ensure the restaurant complies with allconditions of the license, policy and legislation, including health and safety, and maintains a clean and safe environment.
• Monitor quality, presentation, and overall guest satisfaction, working closely with the team to maintain high standards and support your team during a busy service.

About you, our new Floor Manager:

• Proven experience in a leadership role in the hospitality industry.
• Ideally have previous experience in a high end venue or fine dining.
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Positive and friendly attitude, with a willingness to work collaboratively with the team.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and make decisions under pressure.
• A passion for delivering exceptional customer service and creating a positive experience for guests.
• Flexibility to work evenings, weekends, and holidays as needed

About Us:

Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed.

Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits.

At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care.

As we continue to grow, our focus remains the same to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.

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