Floor Manager

Harts Group; Greater London; On-site; GBP 27,000 - 45,000; Full time

Benefits offered by this job

Food & drink discount

Sit-down meals

Supplier trips

Holiday allowance

Food tastings

Career development

Maternity & paternity

Wagestream access

Babbel language

Volunteering day

Cycle to Work

Hospitality Action

CODE membership

New openings previews

Great team culture

Job summary

Barrafina Restaurant in Kings Cross, London, is seeking a Floor Manager to lead front-of-house operations with passion and excellence. The role requires someone who can manage a fast-paced service, train teams, and maintain the highest guest standards while presenting Barrafina's renowned hospitality.

You will be the face of the Barrafina team, ensuring guest satisfaction, coordinating with kitchen staff, and upholding a welcoming atmosphere that reflects the Barrafina brand and Spanish culinary

Qualifications

• 2 years’ experience as Floor Manager or Assistant Manager in a high quality and fast paced London restaurant.
• Consistently maintain the highest standards and deliver exceptional guest service.
• Positively lead our teams and support them through regular training.
• Communicate effectively and clearly at all times.
• Be the face of a group known for its warm welcome and guest care.
• Managing and exceeding guest expectations.
• Strong command of English language.
• Good knowledge of our menus, ingredients, and allergens.
• Strong team ethic showing respect for colleagues.
• Ensure exceptional quality food and drink is consistently delivered.
• Interest and love for Spanish food and culture.
• Passion for the Hospitality Industry and your own development is a must.

Responsibilities

• Lead floor operations to deliver exceptional guest experiences in a fast-paced London setting.
• Train, mentor and support front-of-house teams.
• Maintain high standards of service, cleanliness and mise en place.
• Communicate clearly with guests and staff to exceed expectations.
• Represent Barrafina Restaurant with a warm welcome and professional demeanor.

Skills

Floor management

Guest service

Team leadership

Effective communication

English proficiency

Menu knowledge

Job description

Floor Manager | Barrafina Restaurant | Kings Cross, London

Barrafina is a highly awarded Modern Spanish bar Restaurant in London, serving the highest quality seasonal ingredients.

The guests eat and drink on a beautiful marble-topped bar where and watch the chefs at work. The front of house teams work around the bar, creating an energetic and uniquely enjoyable service. The cuisine is authentic and exceptional, our Chefs create a new menu daily based on the freshest produce that comes through the door. Barrafina also hosts a quarterly event, Barrafina Invita showcasing the exceptional culinary talent from all over Spain and the rest of the world.

Meaningful Rewards at Harts Group

• Floor Manager salary of up to £45,438 based on 48hrs per week

• 50% Off all Food & Drink across all Harts Group

• Sit down meals with you and your team

• Company trips to meet our Top suppliers in Mexico, Spain and across the UK

• Increasing holiday allowance on top of your 28 days paid holidays

• Monthly food & drink tastings to keep your tastebuds busy

• Career development, 1-on-1 coaching and training opportunities

• Enhanced Maternity & Paternity packages

• Access to Wagestream Platform where you can access your wages early and manage your money

• Learn a new language with access to Babbel language courses

• A paid volunteering day to support our communities and causes that matter to you

• Cycle to Work Scheme

• Access to Hospitality Action to support your wellbeing in and out of work

• CODE membership with amazing discounts in the Hospitality Industry

• Test drive our new openings, you are invited to a brilliant meal with the teams from our other Restaurants

• Working with a great group of individuals where you can be yourself and enjoy your career

Harts Group Way

We’re excited to hear from candidates who bring curiosity, commitment, and a passion for Hospitality. We believe in creating an inclusive, diverse, and equal workplace where everyone is valued. In return, we offer competitive salaries, opportunities for career development , and continuous training, all within a supportive and friendly team where camaraderie and mutual respect are at the heart of everything we do.

The Floor Manager Role

• 2 years’ experience as Floor Manager or Assistant Manager role in a High quality and Fast paced London Restaurant

• Consistently maintain the highest standards and deliver exceptional guest service

• Positively lead our teams and support them through regular training

• Communicate effectively and clearly all times

• Be the face of a Group known for its’ warm welcome and guest care

• Managing and exceeding guest expectations

• Strong command of English language

• Good knowledge of our menus, ingredients, and allergens

• Strong team ethic showing respect for your colleagues

• Ensure exceptional quality food and drink is consistently delivered

• Interest and love for Spanish food and culture

• Passion for the Hospitality Industry and your own development is a must

Harts Group

Harts Group is a community of talented individuals, creating award-winning food, drink and offering industry-leading service. The portfolio includes Barrafina, Parrillan, Quo Vadis, El Pastor Restaurants, The Drop, Two Drops, El Siete, Los Primos and Bar Daskal