Floor Manager

Sushisamba Uk; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Food & drink discount (50% for up to 6

28 days holiday

Complimentary meals on shift

Employee discount site

Cycle to work

Refer-a-friend bonus

Employee of the month

Internal training & career development

Pension scheme with employer contrib

Job summary

SUSHISAMBA UK is seeking an experienced Floor Manager to lead our front-of-house team at Heron Tower. You will deliver uncompromising hospitality, ensuring guests enjoy an outstanding dining experience with courteous, efficient service.

As a Floor Manager, you will be exceptionally welcoming, dynamic and friendly, guiding staff and maintaining high standards across all service areas. This role offers extensive career development within our global brand.

Qualifications

• 2+ years in a managerial role in fine dining or fast-paced environment.
• Experience supervising daily shift operations across departments.
• Experience supervising large teams.

Responsibilities

• Lead front-of-house team to deliver exceptional hospitality.
• Ensure high service standards and guest satisfaction throughout dining experience.
• Maintain and improve processes and standards; foster initiative and growth.

Skills

Leadership

Shift supervision

Team management

English proficiency

Flexible availability

Job description

Your Role:

SUSHISAMBA Heron Tower's front of house management team is looking for an experienced and dynamic Floor Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience.

Service is always at the forefront so it's essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special.

Your Rewards:

As a Floor Manager we don't just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include:

• Highly competitive salary
• 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants
• 28 days holiday allowance
• Complimentary breakfast and dinner during shifts
• Employee discounts website
• Cycle to work scheme
• 'Refer-a-friend' cash incentive scheme
• Employee of the month rewards
• Internal Training and career development
• Pension Scheme - including employer contributions
• Yearly Staff award ceremony and party

Your Requirements:

As a Floor Manager we would love you to have:

• Experience of at least 2 years working in a Managerial role at a fine dining fast-paced environment will be tested at trial/interview stage
• Experience supervising daily shift operations from various departments
• Experience supervising large teams
• Excellent English language communication skills are required
• Flexible availability, working any 5 days a week between Monday - Sunday
• Be deeply respectful of diversity and individuality
• Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative-taking
• Provide opportunities to grow alongside our ever-evolving company
• Ability to maintain and set processes and standards

Your Restaurant:

SUSHISAMBA celebrates the culture and cuisine of Japan, Brazil and Peru. The menus are a mix of new and signature dishes with an emphasis on bold flavours, the finest ingredients and artful presentations. SUSHISAMBA is operated by SUSHISAMBA Group, which oversees locations in Los Angeles, Las Vegas, London, Edinburgh, Milan, Dubai, Abu Dhabi, Doha, Bahrain & Singapore.