EVENT OPERATIONS MANAGER

Searcys; Greater London; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

50% venue discount across Searcys

Pension scheme enrollment

Up to 31 days annual leave

Discount portal access

Employee assistance programme

Champagne School enrollment

Meals provided on shift

Annual celebration event

Cycle to work scheme

Birthday day off

Volunteer day

Job summary

Searcys at Surveyors House, RICS, London, is seeking an Event Operations Manager to oversee day-to-day operations and drive the delivery of high-profile events at Westminster venues.

You will lead front-of-house teams, coordinate with kitchen and client teams, and implement strategic event plans to grow the business while maintaining exceptional service standards.

Qualifications

• Minimum 2 years experience in event management.
• Thorough understanding of event and meeting management from concept to completion.
• Ability to prioritize multiple projects in a fast-paced environment.
• Flexibility to work early mornings to evenings; Monday–Friday predominates.

Responsibilities

• Oversee day-to-day operations and frontline event delivery.
• Lead the front of house on assigned events and briefing the team.
• Liaise with kitchen, sales, operations and client teams to ensure success.
• Plan long- and short-term event strategies and evaluate opportunities.
• Build long-term customer relationships to achieve sales objectives.

Skills

Leadership

Strategic thinking

Communication

Organization

Adaptability

Team management

Problem solving

Job description

Event Operations Manager

RICS (Royal Institution of Chartered Surveyors)

Full-time

• Front of House
• 45 Hours per week

Great George Street

• London

Searcys are looking for an Event Operations Manager to join the team at the Surveyors House at RICS.

As an Event Operations Manager you will be a key leader in the organisation, you will be responsible for overseeing day to day operations, driving business growth and ensuring the overall success of your team and venue. You will have proven track record in strategic leadership and establishing a positive, nurturing, and inclusive working environment for your team.

Royal Institution of Chartered Surveyors

Located in Westminster with views of Big Ben, the Palace of Westminster, Westminster Abbey, and Parliament Square, this Victorian building is perfect for conferences, meetings, receptions, weddings, and dinners. Home to the Royal Institution of Chartered Surveyors (RICS), their historic London HQ exemplifies their commitment to excellence. Operations run across two buildings in Great George Street. Known as Surveyors House and The Westminster Rooms at No.11

As an Event Operations Manager you will receive the following industry leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 31 days annual leave (dependant on job role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Enrolment into Searcys Champagne School
• Meals provided on shift when working within one of our venue
• Annual celebration event
• Cycle to work scheme
• Your birthday off to celebrate in style
• A day off to volunteer / give back to the charity of your choice

The Event Operations Manager will be working as part of an exciting events operations team to deliver the food & beverage, event operations at a large selection of events spaces, Will also lead the front of house operation on assigned events, providing a comprehensive briefing to all team members involved in the delivery of the event.

Job Type: Full Time

Salary: up to £38,000

Responsibilities

• To ensure events are set up as required by the event sheets.
• Ensure events are delivered on time as required by the event sheets.
• Attend and have active input to daily and weekly event operations meetings.
• To liaise with the kitchen, event sales, operations and client teams to deliver successful events.
• Conducts short- and long-term planning and management for events and sales.
• Evaluates each piece of event business to ensure business can be properly serviced.
• Assembles creative and innovative event attractions based on internal capabilities or outsours to qualified vendors.
• Leads event team to build long-term, value-based customer relationships that enable achievement of sales objectives.
• Minimum 2 years experience in event management
• Thorough understanding of the event and meeting management process – conception to completion
• Ability to prioritize multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
• Flexibility on working hours is essential from early mornings to evening work. However, business is predominantly Monday - Friday
• Meticulous organizational abilities; high attention to detail
• Concise and effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Excellent strategic thinking and critical reasoning skills
• Creative, positive energy, self-directed, amiable, and composed under pressure; helpful and humble

We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.

A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.

To find out more on the rich history of Searcys, please visit our website at www.searcys.co.uk