Floor-Lead Assistant Manager – High-Volume Portuguese Eatery

MJMK Restaurants; Greater London; On-site; GBP 43,000 - 48,000; Full time

Benefits offered by this job

50% team discount across all MJMK

Up to £500 team referral bonus

Growth opportunities

Enhanced maternity/paternity pay

Paid sick pay after one year

Extra holiday days

Mental health support

Enhanced pension

Anniversary scheme

Job summary

MJMK Restaurants is seeking an Assistant Restaurant Manager to join the floor management team at Casa London Bridge. This hands-on, floor-facing leadership role supports the Restaurant Manager in running a smooth, well-organised service and stepping in to lead shifts.

With three acclaimed venues and a track record of Michelin recognition, you will manage daily operations, coach team members, handle guest requests and uphold licensing and health and safety standards during service.

Qualifications

• Experience running shifts or sections in a busy restaurant.
• Ability to lead a team confidently during service.
• Calm, professional approach to guest feedback and VIP requests.
• Strong organisational skills across rotas and stock.
• Willingness to act on the Restaurant Manager's behalf when required.
• Eye for detail across service and presentation.
• Sound knowledge of licensing and health and safety basics.
• Positive, proactive mindset with a desire to develop and progress

Responsibilities

• Support the Restaurant Manager in leading daily floor operations.
• Run shifts independently, covering briefings, table plans and service flow.
• Train and coach waiters, runners and hosts on Casa London Bridge's standards.
• Handle guest feedback and VIP requests calmly and professionally.
• Monitor stock, cash handling and till procedures during shifts.
• Support rota planning and holiday cover across the floor.
• Ensure compliance with licensing and health and safety standards during service.
• Act on the Restaurant Manager's behalf when they're off site.
• Report shift performance and guest feedback to the Restaurant Manager.

Skills

Shift leadership

Team leadership

Guest feedback handling

Stock management

Licensing knowledge

Attention to detail

Job description

MJMK Restaurants is seeking an Assistant Restaurant Manager to join the floor management team at Casa London Bridge. This hands-on, floor-facing leadership role supports the Restaurant Manager in running a smooth, well-organised service and stepping in to lead shifts.

With three acclaimed venues and a track record of Michelin recognition, you will manage daily operations, coach team members, handle guest requests and uphold licensing and health and safety standards during service.