Floor Champion & Business Administrator

Confidential; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

Office Angels seeks a professional Workplace Services & Office Coordinator to support the smooth day-to-day running of the office. You will greet employees, clients and visitors, providing a first-class experience in a client-facing environment. Hours are 9:00am to 6:00pm, Monday to Friday.

You will coordinate administration, facilities, events, and meetings, and work to maintain clean, safe, and well-organized spaces. Collaboration with internal teams and suppliers is essential.

Qualifications

• Excellent communication and customer service skills.
• Strong organisational skills and attention to detail.
• Proficiency in Microsoft Office.
• Proactive, reliable, and able to manage multiple priorities.

Responsibilities

• Welcome employees, visitors, and clients, providing a first-class experience.
• Conduct regular floor walks and ensure office spaces remain clean, safe, and operational.
• Oversee meeting room set-up and presentation.
• Report and follow up on facilities and maintenance issues.
• Support workplace events and visitor management.
• Manage printing, scanning, filing, binding, and archiving requests.
• Coordinate couriers, taxis, meeting room bookings, and video conferencing.
• Process administrative requests, including business cards and document retrieval.
• Maintain accurate records and provide general administrative support.
• Build strong relationships with internal teams and external suppliers.
• Communicate operational updates and escalated issues where required.
• Support colleagues and contribute to a collaborative team environment.

Tools

Microsoft Office

Job description

About the Role

We are looking for a professional and customer-focused Workplace Services & Office Coordinator to support the smooth day-to-day running of the office while delivering an exceptional experience for employees, clients, and visitors.

This is a Monday to Friday role, working fixed hours of 9:00am to 6:00pm. Operating in a highly visible, client-facing environment, you will act as an extension of the Guest Services and Office Operations teams. Professionalism, reliability, punctuality and attention to detail are essential requirements.

Key Responsibilities

Workplace & Customer Service

• Welcome employees, visitors, and clients, providing a first-class experience.
• Conduct regular floor walks and ensure office spaces remain clean, safe, and operational.
• Oversee meeting room set-up and presentation.
• Report and follow up on facilities and maintenance issues.
• Support workplace events and visitor management.

Administration & Operations

• Manage printing, scanning, filing, binding, and archiving requests.
• Coordinate couriers, taxis, meeting room bookings, and video conferencing.
• Process administrative requests, including business cards and document retrieval.
• Maintain accurate records and provide general administrative support.

Teamwork & Communication

• Build strong relationships with internal teams and external suppliers.
• Communicate operational updates and escalated issues where required.
• Support colleagues and contribute to a collaborative team environment.

Skills & Experience

• Previous experience in office administration, workplace services, facilities, hospitality, reception, or customer service.
• Excellent communication and customer service skills.
• Strong organisational skills and attention to detail.
• Proficiency in Microsoft Office.
• Proactive, reliable, and able to manage multiple priorities.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.