Floating Support Worker

Tai Pawb; Wales; Remote; GBP 23,000 - 30,000; Full time

Job summary

Tai Pawb in Monmouthshire is seeking two full-time Floating Support Workers to join our Floating Support Service. You will visit clients in their homes, build trust, and help people live as independently as possible.

You’ll manage your own caseload, develop support plans, and work closely with housing and partner agencies to prevent homelessness and promote stability in the community. This is a fixed-term maternity cover role requiring commitment, flexibility, and a person-centred, compassionate

Qualifications

• Driving licence and access to a car.
• Ability to work independently and as part of a team.
• Proactive, empathetic approach to supporting people.
• Good communication and problem-solving skills.

Responsibilities

• Visit people in their homes across Monmouthshire.
• Build trusted relationships and agree clear, achievable goals.
• Create support plans and complete risk assessments.
• Provide budgeting, benefits, health, housing and tenancy advice.
• Help address rent arrears and access grants.
• Collaborate with Housing Options and partner agencies.
• Signpost to specialist services and attend key appointments as needed.

Skills

Driving licence

Independent worker

Team player

Conflict management

Job description

Two full-time, fixed term (Maternity Cover) Floating Support Workers to join our Floating Support Service, Monmouthshire. You will be required to work in people’s homes and in the local community between Monday-Friday managing your own caseload and diary.

About the role

Monmouthshire Floating Support provides housing related support to help individuals live autonomously, improve their financial capability and retain independence. You will work directly with individuals to build confidence, improve financial capability and support them to live independently with dignity and stability. Using a person-centred, systems-thinking approach, you will focus on what matters most to each person, providing practical, tailored support to help them secure and sustain a safe home.

You will support people with a range of experiences and needs, including substance misuse and offending backgrounds. The role can be challenging, but you will see the real impact of your work as people move from crisis towards independence.

You will join an experienced, supportive team and manager who will help you develop your skills and build strong partnerships with external agencies.

• Visit people in their homes across Monmouthshire
• Build trusted relationships and agree clear, achievable goals
• Create support plans and complete risk assessments
• Provide advice on budgeting, benefits, health, housing and tenancy management
• Help address rent arrears and access essential grants
• Work closely with Housing Options and partner agencies
• Signpost to specialist services and attend key appointments where required

Skills and Experience Needed

A driving licence and access to a car

• A passion to work with and enable people to live as independent a life as possible
• An enthusiasm and passion for making a difference to people’s lives
• A strong initiative and ability to work alone as well as being a great team player
• Ability to deal with conflicting and difficult situations

Full list of duties and can found on the Job description.