Flexipool Healthcare Assistant

Newcastle General Practice Services Ltd; Newcastle upon Tyne; On-site; GBP 18,000 - 24,000; Full time

Job summary

Newcastle GP Services (NGPS) invites applications for a Healthcare Assistant to join the Flexipool, our flexible workforce hub across Newcastle. The role supports primary care teams, providing essential clinical tasks and patient-facing care within practice settings.

Applicants should have prior HCA experience in a primary care setting, GCSE level or equivalent, NVQ2 in health and social care, and phlebotomy accreditation. DBS check is required and you will work as part of a supportive team.

Qualifications

• GCSE level or equivalent.
• NVQ level 2 in health and social care or equivalent.
• Phlebotomy accredited.

Responsibilities

• ECG recording
• Blood pressure
• Suture removal
• Diabetic foot checks
• Pulse rate and rhythm
• Tympanic thermometer use/temperature recording
• Height, weight and BMI
• Waist circumference where indicated
• Chaperoning duties as needed
• Dealing with blood and body fluid spillages
• Processing of samples within the surgery/collection and handling of laboratory specimens
• Check equipment and stock ordering
• Assist GP with specialist clinics such as implants, coils and minor surgery
• Handling sensitive and confidential information
• Use of clinical IT systems, and maintaining accurate patient records
• Recognise and report issues relating to safeguarding vulnerable children and adults

Skills

Patient-facing experience

Excellent verbal and written comms

Teamwork

SystmOne

EMIS

Education

GCSE level or equivalent

NVQ level 2 in health and social care or equivalent

Phlebotomy accredited

Tools

SystmOne

EMIS

Job description

This role is an exciting opportunity to work into the Newcastle GP Services (NGPS) Flexible Workforce Hub (Flexipool). Flexipool is a new and expanding active bank of clinical and non-clinical staff, covering multiple roles within General Practice. The aim of Flexipool is to provide flexible working into Primary Care, to cover planned leave, existing vacancies and short-notice unplanned absence across General Practice in Newcastle.

Joining the Flexipool team provides an opportunity to work into Primary Care across Newcastle in a way that suits you and your commitments, in addition to access to training, development and support. We are currently only accepting applications from those with previous HCA experience in a primary care setting.

This position is open to rolling recruitment, and therefore applicants may be contacted before the closing date.

Main duties of the job

Being adaptable, working well as a team and providing a positive patient experience are essential skills for the role of Healthcare Assistant

As a Healthcare Assistant, you will work as part of a team to perform tasks and provide excellent patient experience. Please see the job description for more information.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

About us

Newcastle GP Services (NGPS) is the GP federation for Newcastle-upon-Tyne. We are a member organisation for 27 out of the 28 general practices in Newcastle. Our role is to support them to provide excellent clinical care and a positive patient experience.

Were a skilled team of non-clinicians and clinicians with significant experience working in healthcare. We help practices work at scale across Newcastle, providing targeted and effective patient care and innovative methods of working to improve quality and efficiency.

You can find out more about NGPS and the services we offer on our website here: https://newcastle-gp-services.co.uk/

Job responsibilities

You will be responsible for healthcare functions, including but not limited to:

• Undertake, record and follow guidelines for tasks and procedures for which you have received appropriate training:
• ECG recording
• Blood pressure
• Suture removal
• Diabetic foot checks
• Pulse rate and rhythm
• Tympanic thermometer use/temperature recording
• Height, weight and BMI
• Waist circumference where indicated
• Chaperoning duties as needed
• Dealing with blood and body fluid spillages
• Processing of samples within the surgery/collection and handling of laboratory specimens
• Check equipment and stock ordering
• Assist GP with specialist clinics such as implants, coils and minor surgery Assisting with aseptic techniques)
• Handle sensitive and confidential information
• Use of clinical IT systems, and maintaining accurate patient records
• Recognise and report issues relating to safeguarding vulnerable children and adults

Qualifications

• Educated to GCSE level or equivalent
• NVQ level 2 in health and social care or equivalent
• Phlebotomy accredited

Experience

• Patient facing work experience within General Practice/Primary Care
• Excellent verbal and written communication skills
• Ability to work as part of a team
• SystmOne/EMIS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.