Healthcare Assistant

Lowther Medical Centre; Midsomer Norton; Presencial; GBP 20.000 - 24.000; Tempo integral

Resumo da vaga

North Cumbria Primary Care is seeking caring and driven healthcare assistants to join our Copeland team. Working in GP surgeries, you will support the clinical team to deliver high quality patient care.

Key duties include phlebotomy, NHS Health Checks, QOF long term condition management, blood pressure checks, urinalysis and vaccinations, with training provided as needed.

Qualificações

• Care Certification required.
• Experience as a Health Care Assistant preferred.
• Familiarity with EMIS clinical systems.
• Ability to perform phlebotomy and ECGs.
• Good interpersonal and communication skills.

Responsabilidades

• Assist the clinical team in delivering prescribed programmes of patient care.
• Carry out NHS Health Checks, phlebotomy, BP checks, urinalysis and vaccinations.
• Support administration and data collection as required.
• Work under supervision of Lead Nurse.

Conhecimentos

Phlebotomy

ECGs

Blood pressure monitoring

Laboratory sample handling

Patient care

Formação

Care Certification

Ferramentas

EMIS clinical systems

Descrição da vaga

We currently have the opportunity for caring and drivenhealthcare assistants to join our Copeland team at North Cumbria Primary Care.

In a healthcare assistant role within the Copeland area, youwill play a vital part in the provision of services within our community,supporting the clinical team to deliver high quality patient care.

Main duties of the job

Working within our GP surgeries, our healthcare assistantssupport our practice clinical team to deliver prescribed programmes of patientcare including: phlebotomy, NHS Health Checks, QOF long term conditionmanagement, blood pressure checks, urinalysis, weight management checks,diabetes foot checks, simple dressing, ECG recording, chaperoning duties,processing and management of laboratory samples and vaccinations etc. For amore comprehensive list of duties, please see the job description.

About us

NCPC (North Cumbria Primary Care) was established in August2019 in response to an increasingly fragile general practice provision withinNorth Cumbria. NCPCs vision is to bring practices together to develop asustainable, fully integrated primary care- built locally and deliveredtogether.

The Copeland NCPC area consists of 3 major practices,Fellview Health Care, Lowther Medical Centre and Seascale Health Center as wellas a shared PCN (Primary Care Network) which delivers services to patientsacross all 3 practices.

We are a not-for-profit company with all money we receive infunding and other business activities going towards supporting theorganisation, our staff, and our services.

Job responsibilities

Salary: Dependant on experience

Responsible to: Lead Nurse for Copeland

Job Summary

Working under the direct supervision of the senior practicenurse and strictly in accordance with specific practice guidelines andprotocols, the healthcare assistant will assist the practice clinical team inthe provision and delivery of prescribed programmes of patient care. They willwork collaboratively with the general practice team to meet the needs ofpatients, following policy and procedures.

NHS Health Checks

To carry out calibration of Health Check Machine in linewith national protocol Liaison with Practice Manager

QOF long term condition management - working alongside Practice Nurse for patient reviews, any areas of QOF appropriate to role and atdiscretion of Practice Nurse, GP & Practice Manager

Urinalysis (Dip stick urines in line with our urines policyliaising with Practice Nurse/GP)

Weight Management checks (where felt appropriate byGP/Practice Nurse/Dietician)

Diabetes Foot checks as part of annual Diabetes Reviews

Simple dressings (supported by Practice Nurse)

ECG recording

Processing and management of laboratory samples requested byGPs/nurses

Sterilising, cleansing and maintenance of surgical equipment

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stockrotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before,during and after patient care interventions, including assisting GPs during theperformance of minor operations/joint injections where appropriate

Assisting in the assessment and surveillance of patients health and well-being

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

Helping to raise awareness of health and well-being and howit can be promoted

Assisting with the collection and collation of data on needs related to health and wellbeing

Any other clinical or administrative duties in line withyour individual skill set and felt appropriate to this role

NHS Health Checks

Confidentiality:

In the course of seeking treatment, patients entrust uswith, or allow us to gather, sensitive information in relation to their healthand other matters. They do so in confidence and have the right to expect thatstaff will respect their privacy and act appropriately. In the performance ofthe duties outlined in this Job Description, the post-holder may have access toconfidential information relating to patients and their carers, Practice staffand other healthcare workers. They may also have access to information relatingto the Practice as a business organisation. All such information from anysource is to be regarded as strictly confidential. Information relating topatients, carers, colleagues, other healthcare workers or the business of thePractice may only be divulged to authorised persons in accordance with thePractice policies and procedures relating to confidentiality and the protectionof personal and sensitive data

Health & Safety:

The post-holder will implement and lead on a full range ofpromotion and management their own and others health and safety and infectioncontrol as defined in the practice Health & Safety policy, the practiceHealth & Safety manual, and the practice Infection Control policy andpublished procedures. This will include (but will not be limited to):

Using personal security systems within the workplaceaccording to practice guidelines

Awareness of national standards of infection control andcleanliness and regulatory / contractual / professional requirements, and goodpractice guidelines

Responsible for the correct and safe management of thespecimens process, including collection, labelling, handling, use of correctand clean containers, storage and transport arrangements

Management and maintenance of Personal Protective Equipment(PPE) for the practice, including provision, ordering, availability and ongoingcorrect usage by staff

Responsible for hand hygiene across the practice

Ownership of infection control and clinically based patientcare protocols, and implementation of those protocols across the practice

Active observation of current working practices across thepractice in relation to infection control, cleanliness and related activities,ensuring that procedures are followed and weaknesses / training needs areidentified, escalating issues as appropriate

Identifying the risks involved in work activities andundertaking such activities in a way that manages those risks across clinicaland patient process

Making effective use of training to update knowledge andskills, and initiate and manage the training of others across the full range ofinfection control and patient processes

Monitoring practice facilities and equipment in relation toinfection control, ensuring that provision of hand cleansing facilities, wipesetc are sufficient to ensure a good clinical working environment. Lack offacilities to be escalated as appropriate.

Safe management of sharps procedures including training,use, storage and disposal

Using appropriate infection control procedures, maintainingwork areas in a tidy, clean and sterile, and safe way, free from hazards.Initiation of remedial / corrective action where needed or escalation toresponsible management

Actively identifying, reporting, and correction of healthand safety hazards and infection hazards immediately when recognised

Keeping own work areas and general / patient areas generallyclean, sterile, identifying issues and hazards / risks in relation to otherwork areas within the business, and assuming responsibility in the maintenanceof general standards of cleanliness across the business in consultation (whereappropriate) with other sector managers

Undertaking periodic infection control training (minimumtwice annually)

Routine management of own team / team areas, and maintenanceof work space standards

Waste management including collection, handling,segregation, container management, storage and collection

Spillage control procedures, management and training

Decontamination control procedures, management and training,and equipment maintenance

Maintenance of sterile environments

Demonstrate due regard for safeguarding and promoting thewelfare of children.

Equality and Diversity:

The post-holder will support the equality, diversity andrights of patients, carers and colleagues, to include acting in a way thatrecognizes the importance of peoples rights, interpreting them in a way that isconsistent with Practice procedures and policies, and current legislation.Respecting the privacy, dignity, needs and beliefs of patients, carers andcolleagues. Behaving in a manner which is welcoming to and of the individual,is non-judgmental and respects their circumstances, feelings priorities andright.

Personal/Professional Development

The post-holder will participate in any training programmeimplemented by the Practice as part of this employment, such training toinclude participation in an annual individual performance review. Takingresponsibility for own development, learning and performance and demonstratingskills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within thePractice, and will assess own performance and take accountability for ownactions, either directly or under supervision. Contribute to the effectivenessof the team by reflecting on own and team activities and making suggestions onways to improve and enhance the teams performance. Work effectively withindividuals in other agencies to meet patients needs. Effectively manage owntime, workload and resources

Communication

The post-holder should recognize the importance of effectivecommunication within the team and will strive to communicate effectively withother team members, communicate effectively with patients and carers andrecognise peoples needs for alternative methods of communication and respondaccordingly.

Contribution to the Implementation of Services

The post-holder will:

Apply practice policies, standards and guidance

Participate in audit where appropriate

Anything else deemed appropriate to the role of Health CareAssistant.

Qualifications

• Care Certification

Experience

• Experience of working as a Health Care Assistant
• Ability to provide quality care
• Good interpersonal and communication skills
• Good organisational skills
• Good team working skills
• Ability to work independently following verbal or written instructions Adaptable to change Computer literate
• Knowledge in EMIS clinical systems
• Skills in Phlebotomy
• ECGs
• Blood Pressures
• Must be personable, polite and approachable
• Must be a team player
• Must be adaptable to change
• Must be aware of their own professional boundaries and highlight any concerns or areas of required development
• An understanding, acceptance and adherence to the need for strict confidentiality
• Able to work on own initiative
• Able to work under pressure and remain calm
• Flexible and adaptable
• Aware of own limitations
• Provide cover for absence of other HCAs when require

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.