Shift Leader: Guest Focus, Flexible Hours, Training Impact

Harri; Southampton; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Pension

28 days holiday

High-street shopping discounts

Free shares

Wagestream access

Employee helpline

Job summary

Mitchells & Butlers is hiring a Shift Supervisor at Vintage Inns (Cowherds) to welcome guests and lead a hospitality team. The role focuses on great service, staff development, and maintaining standards while the pub offers a warm, cosy atmosphere and seasonal dining.

You’ll join a pub group known for discounts, pension, holiday entitlement, and staff benefits. The application process is quick and mobile-friendly, with a 2-minute form and no CV required.

Qualifications

• Experience in hospitality leadership or supervisory role.
• Strong customer service and guest relations skills.
• Ability to train and develop team members.
• Commitment to high standards of cleanliness and safety.

Responsibilities

• Oversee day-to-day site operations as host and team lead.
• Act as shift leader and role model for staff.
• Support training and development for team members.
• Maintain high standards of cleanliness and safety across the venue.

Skills

Customer service

Team leadership

Training

Health & safety

Job description

Mitchells & Butlers is hiring a Shift Supervisor at Vintage Inns (Cowherds) to welcome guests and lead a hospitality team. The role focuses on great service, staff development, and maintaining standards while the pub offers a warm, cosy atmosphere and seasonal dining.

You’ll join a pub group known for discounts, pension, holiday entitlement, and staff benefits. The application process is quick and mobile-friendly, with a 2-minute form and no CV required.