Flexible-Shift Event Concessions Lead – Live Venues

Legends Global (Europe); Coventry; Sur place; GBP 12 000 - 18 000; Temps partiel

Avantages offerts par ce poste

Competitive rate of pay

Flexible working

Weekly pay

Sociable workforce

Growth opportunities

Résumé du poste

Legends Global is seeking casual event day concessions staff to deliver outstanding customer service at Coventry Building Society Arena. You will work in-house concessions outlets with flexible shifts around event calendars and a friendly, sociable team in a fast-paced live events environment.

You will lead teams during peak periods, manage stock, handle till systems, and maintain high standards of presentation and cash control. Training and support for staff is provided.

Qualifications

• Deliver excellent customer service across concessions areas.
• Lead and manage large teams across multiple locations during peak periods.
• Train, brief, motivate and support Team Leaders and staff.
• Take accountability for stock management and stock accuracy.
• Maintain unit presentation, cleanliness and cash handling.

Responsabilités

• Deliver excellent customer service across concessions areas, resolving customer issues and complaints.
• Lead and manage large teams across multiple locations during peak trading periods, ensuring smooth operations and high service standards.
• Train, brief, motivate, and support Team Leaders and concessions staff during each shift.

Connaissances

Customer service

Team leadership

Staff training

Stock management

Cash handling

Outils

Till systems

Description du poste

Legends Global is seeking casual event day concessions staff to deliver outstanding customer service at Coventry Building Society Arena. You will work in-house concessions outlets with flexible shifts around event calendars and a friendly, sociable team in a fast-paced live events environment.

You will lead teams during peak periods, manage stock, handle till systems, and maintain high standards of presentation and cash control. Training and support for staff is provided.