Flexible Retail Customer Service Associate

One Stop Stores Ltd; Chester; On-site; GBP 17,000 - 21,000; Full time

Job summary

One Stop is seeking a Customer Service Assistant to join our team in a fast-paced retail environment. You will provide excellent customer service, stock shelves, process payments, and help maintain the store’s appearance.

The role emphasizes on-the-job coaching to improve service and ensure a safe, welcoming store for customers and colleagues. As a One Stop employee, you’ll contribute to community involvement and uphold the Tesco Group values while supporting daily operations across multiple

Qualifications

• Customer service experience or aptitude preferred.
• Ability to work in a fast-paced retail environment.
• Good communication and teamwork skills.

Responsibilities

• Serve customers with passion and pride, delivering natural service.
• Encourage customer feedback and complete surveys.
• Support store operations: tills, replenishment, online orders, and stock routines.
• Follow training to work safely and efficiently.
• Participate in community and charity events and uphold store standards.
• Be knowledgeable about store performance and our value-driven approach.
• Log in and out to ensure accurate pay for hours worked.
• Follow safety procedures and wear required safety equipment.

Job description

One Stop is seeking a Customer Service Assistant to join our team in a fast-paced retail environment. You will provide excellent customer service, stock shelves, process payments, and help maintain the store’s appearance.

The role emphasizes on-the-job coaching to improve service and ensure a safe, welcoming store for customers and colleagues. As a One Stop employee, you’ll contribute to community involvement and uphold the Tesco Group values while supporting daily operations across multiple