Flexible NHS Medical Secretary – Admin Support

University Hospitals Birmingham NHS Foundation Trust; West Midlands; On-site; GBP 26,000 - 27,000; Part time

Job summary

University Hospitals Birmingham NHS Foundation Trust is seeking a Support Medical Secretary for the Lower GI Surgery Team. The role supports busy secretarial and administrative tasks to ensure accurate data and timely patient care.

A focus on handling clinical letters, room bookings, and multi-department coordination is essential. You will need strong time management, typing, IT and communication skills, with the ability to work under pressure and meet Trust targets.

Qualifications

• GCSE English and Maths at grade A-C or 9-4.
• Business Administration NVQ Level 3 or equivalent experience in admin.
• Experience with public/customer service.
• Proficient with MS Office and IT systems.

Responsibilities

• Audio typing of clinical and administrative letters.
• Distribution of clinical letters.
• Booking Outpatient appointments.
• Uploading/scanning to Clinical Portal.
• Covering telephones for Band 4 Medical Secretaries.
• Work as part of a team and assist with other duties.

Skills

Public/Customer service experience

Ability to work under pressure

Education

GCSE English and Maths A-C

Business Administration NVQ Level 3 or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

IT systems

Job description

University Hospitals Birmingham NHS Foundation Trust is seeking a Support Medical Secretary for the Lower GI Surgery Team. The role supports busy secretarial and administrative tasks to ensure accurate data and timely patient care.

A focus on handling clinical letters, room bookings, and multi-department coordination is essential. You will need strong time management, typing, IT and communication skills, with the ability to work under pressure and meet Trust targets.