Flexible M&E Assistant: Guest Care & Events

The Grand Brighton; Basingstoke; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Wellbeing calendar

Training programmes and development

Job summary

The Grand Brighton, part of the Limited Edition collection within Leonardo Hotels, is seeking an M&E Assistant to support the Conference and Banqueting team. You will deliver exceptional guest care and help ensure M&E spaces are clean, set up per specification and ready for client arrivals.

You will work with colleagues across departments to maintain service quality, follow safety rules, and participate in learning and development opportunities to progress within hospitality.

Qualifications

• Customer-focused hospitality mindset.
• Ability to work across departments and respond to client needs.

Responsibilities

• Offer exceptional guest care at all times.
• Collaborate with colleagues to elevate the guest experience.
• Ensure M&E areas are clean, set up per specification and ready for client arrival.
• Assist with service, refresh and clearance of rooms as required.
• Adhere to health and safety regulations and report hazards.

Job description

The Grand Brighton, part of the Limited Edition collection within Leonardo Hotels, is seeking an M&E Assistant to support the Conference and Banqueting team. You will deliver exceptional guest care and help ensure M&E spaces are clean, set up per specification and ready for client arrivals.

You will work with colleagues across departments to maintain service quality, follow safety rules, and participate in learning and development opportunities to progress within hospitality.