Guest-Centric F&B Assistant | Growth & Training Path

Leonardo Hotel Brighton; Brighton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Room discounts

Wellbeing calendar

Training programmes

Career progression

Referral programme

Job summary

Leonardo Hotel Brighton is seeking a proactive F&B Assistant to join our team in Brighton. You will provide exceptional guest care, address concerns promptly, and work closely with colleagues across departments to elevate the guest experience.

You will operate safely, learn the Leonardo Hotels product, and continually develop skills to maintain service excellence. We offer ongoing training, development opportunities, and a range of perks as part of a collaborative hospitality team.

Qualifications

• Genuine passion for delivering memorable guest moments.
• Positive approach to changing service environments and priorities.
• Pro-active with a hands-on approach to delivering consistent results.
• Excellent communication and teamwork.

Responsibilities

• Offer exceptional guest care at all times.
• Address guest concerns courteously and promptly to ensure satisfaction.
• Collaborate with colleagues in all departments to elevate the guest experience.
• Operate in a safe and orderly manner, reporting hazards, accidents, losses, or damages.
• Demonstrate proficiency in the Leonardo Hotels product and organisation.
• Engage in continuous learning and skill development to maintain service excellence.

Skills

Guest care

Team player

Communication

Proactive

Adaptability

Job description

Leonardo Hotel Brighton is seeking a proactive F&B Assistant to join our team in Brighton. You will provide exceptional guest care, address concerns promptly, and work closely with colleagues across departments to elevate the guest experience.

You will operate safely, learn the Leonardo Hotels product, and continually develop skills to maintain service excellence. We offer ongoing training, development opportunities, and a range of perks as part of a collaborative hospitality team.