Flexible Hours: Customer Account & Sales Admin Specialist

E3 Recruitment; Baildon; On-site; GBP 31,000 - 32,000; Full time

Job summary

A well-established manufacturer based in Shipley is seeking a Customer Account Coordinator to join its Sales team on a temporary, ongoing basis. This long-term role offers stability while gaining experience within a busy sales environment.

The role involves handling customer enquiries by phone and email, preparing quotations for Spares customers, and processing orders. It also requires accurate records management and timely follow-up to keep customers satisfied.

Qualifications

• Experience in administration, customer service or sales, with telephone and email communication.
• Excellent written and spoken English.
• Strong IT skills including Microsoft Office and the ability to learn new systems quickly.

Responsibilities

• Deal with customer enquiries by telephone and email, providing a professional and helpful service.
• Prepare quotations and process customer orders, mainly for Spares customers.
• Manage customer correspondence and follow up enquiries to ensure timely responses.
• Complete general administration and maintain accurate records and deadlines.

Skills

Administration

Customer service

Sales

Telephone communication

Written English

Verbal English

Organisation

Tools

Microsoft Office

Job description

A well-established manufacturer based in Shipley is seeking a Customer Account Coordinator to join its Sales team on a temporary, ongoing basis. This long-term role offers stability while gaining experience within a busy sales environment.

The role involves handling customer enquiries by phone and email, preparing quotations for Spares customers, and processing orders. It also requires accurate records management and timely follow-up to keep customers satisfied.