Flexible Guest Experience Coordinator – Conferences & Events

QHotels Ltd.; Warrington; Hybrid; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Free health club membership

Staff discounts

Family & Friends discounts

Training & qualifications support

Learning & development opportunities

Employee Assistance Program

Refer a friend scheme

Free parking

Green Tourism Bronze accreditation

Job summary

The Park Royal Hotel & Spa, located just outside Warrington, is a 4*, 146-bedroom property with a restaurant, lounge bar and terrace and leisure facilities including a gym, pool, sauna, steam room, and spa.

The QHotels Collection is a Disability Confident employer that supports diversity and equal opportunities; adjustments to the recruitment process can be provided on request. Free parking and staff discounts are offered along with training support.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• Be stationed in a variety of Food & Beverage areas across the hotel to ensure guest satisfaction and brand standards.
• Keep up to date with pricing and promotions to advise guests and maximise sales.

Skills

Guest service

Customer service

Time management

Organisational skills

Working under pressure

Job description

The Park Royal Hotel & Spa, located just outside Warrington, is a 4*, 146-bedroom property with a restaurant, lounge bar and terrace and leisure facilities including a gym, pool, sauna, steam room, and spa.

The QHotels Collection is a Disability Confident employer that supports diversity and equal opportunities; adjustments to the recruitment process can be provided on request. Free parking and staff discounts are offered along with training support.