Flexible Bank Receptionist - Welcoming Visitors & Admin

EQ Care Group; Wigan; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

½ day off for your birthday

Blue Light Discount Card

28 days annual leave (pro rata)

Salary advance scheme

Contributory pension

Dedicated Learning & Development

Team member rewards

Free meals on shift

Free tax review service

Refer a friend scheme

Job summary

EQ Care Group is seeking a bank Receptionist for The Rowans, a 66-bed nursing and dementia care home in Wigan. You will welcome visitors, support administrative tasks, manage calls and assist with events, underpinning daily operations.

The role offers flexible hours to fit family needs, opportunities to develop within the organization, and a friendly team dedicated to high-quality care for residents.

Qualifications

• Strong verbal and written communication skills.
• Experience in a similar environment desirable.
• Proficiency in IT including Microsoft Office and internal applications.
• Ability to work collaboratively in a team or independently.

Responsibilities

• Be the first point of contact for visitors, families and stakeholders.
• Answer incoming calls, scan documents and support the home administrator.
• Assist with recruitment and events hosted by The Rowans.
• Maintain a welcoming presence and professional brand.
• Perform additional duties as assigned to support the home.

Skills

Communication skills

Reception experience

IT proficiency

Teamwork & independence

Education

NVQ Level 2 in Administration

Tools

Microsoft Office

Job description

EQ Care Group is seeking a bank Receptionist for The Rowans, a 66-bed nursing and dementia care home in Wigan. You will welcome visitors, support administrative tasks, manage calls and assist with events, underpinning daily operations.

The role offers flexible hours to fit family needs, opportunities to develop within the organization, and a friendly team dedicated to high-quality care for residents.