Flexi Site Manager – Recycling Centres Leader

Hertfordshire County Council; Stevenage; On-site; GBP 31,000 - 35,000; Full time

Job summary

Hertfordshire County Council is seeking a flexible Flexi Site Manager to cover its recycling centres across Hertfordshire. The role ensures safe site operation, excellent customer service, and effective supervision of site operatives.

You will travel between sites, maintain records and drive recycling improvements. The post requires a full driving licence, outdoor work, and the ability to manage priorities in a busy environment.

Qualifications

• Experience delivering outstanding customer service.
• Previous experience leading, supervising or supporting a team.
• Strong communication and interpersonal skills.
• Ability to work calmly and professionally under pressure.
• Commitment to health, safety and following procedures.
• Comfortable working outdoors in all weather conditions.
• Ability to undertake sustained physical work.
• Confidence interacting with members of the public and providing advice.
• Strong organisational and record-keeping skills.

Responsibilities

• Provide management cover across recycling centres throughout Hertfordshire.
• Lead, support and mentor site operatives.
• Ensure the safe opening and closing of sites.
• Maintain site records and documentation.
• Deliver excellent customer service and advice to residents.
• Help customers dispose of waste correctly and responsibly.
• Check permits and ensure compliance with site procedures.
• Monitor waste streams to maximise recycling and reduce contamination.
• Maintain a safe, clean and organised working environment.
• Identify opportunities to improve customer experience and recycling performance.
• Operate site machinery, including compactors and JCB equipment (full training provided).
• Act as the site's First Aider and Fire Marshal.

Skills

Customer service

Team leadership

Communication

Working under pressure

Health & safety

Outdoor work

Physical work

Public interaction

Record-keeping

Job description

Hertfordshire County Council is seeking a flexible Flexi Site Manager to cover its recycling centres across Hertfordshire. The role ensures safe site operation, excellent customer service, and effective supervision of site operatives.

You will travel between sites, maintain records and drive recycling improvements. The post requires a full driving licence, outdoor work, and the ability to manage priorities in a busy environment.