Flexi Site Manager: Recycling Centre Lead

Herts Legal Service - Hertfordshire County Council; Stevenage; On-site; GBP 31,000 - 35,000; Full time

Job summary

Hertfordshire County Council is seeking a Flexi Site Manager to join the Recycling Centre Service across the county. The role supports site teams, maintains safety standards, and helps residents recycle more effectively.

You’ll provide management cover across recycling centres, lead and mentor site operatives, and ensure responsible waste disposal and high-quality customer service. A full driving licence is essential as travel between sites is required.

Qualifications

• Experience delivering outstanding customer service.
• Previous experience leading, supervising or supporting a team.
• Strong communication and interpersonal skills.
• Commitment to health, safety and following procedures.

Responsibilities

• Provide management cover across recycling centres throughout Hertfordshire.
• Lead, support and mentor site operatives.
• Ensure the safe opening and closing of sites.
• Maintain site records and documentation.
• Deliver excellent customer service and advice to residents.
• Help customers dispose of waste correctly and responsibly.
• Check permits and ensure compliance with site procedures.
• Monitor waste streams to maximise recycling and reduce contamination.
• Maintain a safe, clean and organised working environment.
• Identify opportunities to improve customer experience and recycling performance.
• Operate site machinery, including compactors and JCB equipment (full training provided).
• Act as the site's First Aider and Fire Marshal.

Skills

Customer service

Team leadership

Communication

Health and safety

Tools

Compactors

JCB equipment

Job description

Hertfordshire County Council is seeking a Flexi Site Manager to join the Recycling Centre Service across the county. The role supports site teams, maintains safety standards, and helps residents recycle more effectively.

You’ll provide management cover across recycling centres, lead and mentor site operatives, and ensure responsible waste disposal and high-quality customer service. A full driving licence is essential as travel between sites is required.