Fleet Support Administrator | North West Ambulance Service NHS Trust

North West Ambulance Service Nhs Trust; Old Boston; On-site; GBP 25,000 - 30,000; Full time

Job summary

A regional healthcare service is seeking a Fleet Support Administrator to manage vehicle fleet logistics and support operations. Responsibilities include processing leased cars, managing insurance claims for accidents, and overseeing fuel management. Successful candidates will demonstrate strong communication skills, the ability to prioritize tasks in a deadline-driven environment, and proficiency with computer systems. This role is essential for maintaining efficient operation within the organization.

Qualifications

• Experience with computer systems, including Microsoft Office and IT packages.
• Ability to follow established processes and SOPs.
• Good communication and interpersonal skills.
• Ability to prioritize tasks in a deadline-driven environment.

Responsibilities

• Manage processing of the Trust's leased cars.
• Handle insurance management for road traffic accidents.
• Oversee management of vehicle consumables and expenditures.
• Coordinate fuel management and oversight of bulk fuel locations.
• Manage all vehicle fines and supporting documentation.
• Daily management of databases and management information systems.

Job description

Overview

The Fleet Support Team within the North West Ambulance Service NHS Trust supports front-line clinicians in the management and administration of logistic support functions to maintain the availability of the Trust's vehicle fleet. The Fleet Support Administrator role, alongside other team members, operates the Haydock Regional Logistic Centre Reception Office and handles tasks across multiple work streams.

Responsibilities

• Management and processing of the Trust's leased cars.
• Insurance management and processing of the Trust's road traffic accidents including accident repair.
• Management of vehicle consumables cards and oversight of expenditure.
• Fuel management, oversight of bulk fuel locations, coordination of fuel cards and EV charge points.
• Management and processing of all vehicle fines.
• Management of all supporting vehicle documentation.
• Daily management of each database and management information system.

As a key member of the team, you will be responsible for your continued personal development, including staff training and completion of courses as required. You will attend meetings, oversee the recording of data and minutes, and provide information to support dashboards.

Essential attributes include good communication skills (written and verbal), liaison with internal and external stakeholders, attention to detail, and the ability to work to tight deadlines. You should demonstrate effective team cohesion, prioritisation of tasks across work streams, and support for team outputs as required. Follow established processes, advise on Trust policies, and utilise standard operating procedures. Proficiency with computer systems (Microsoft Office, IT packages, web-based systems, and computerised fleet management systems) is required. The role includes operation of the RLC Haydock Reception Office environment, resource ordering, and attendance at regular internal and external meetings with third-party service providers. Ability to work confidently and efficiently with minimal supervision is expected.

Qualifications/Experience

• Experience of working with computer systems, including Microsoft Office and IT packages, and computerised fleet management systems.
• Ability to follow established processes and SOPs; good communication and interpersonal skills.
• Ability to prioritise tasks and manage time effectively in a deadline-driven environment.

About the Organisation

North West Ambulance Service NHS Trust provides 24-hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our staff deliver life-saving care in the community, transport patients to hospital or other care settings, and work to ensure public safety in major incidents. The Trust also delivers the NHS 111 service in the North West, which provides non-emergency medical help 24 hours a day, 365 days a year.