Fleet Operations Manager

Severn Trent Plc; Coventry; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

28 days holiday + bank holidays

Annual bonus scheme (of up to £2,250 |

Leading pension scheme – we will doube

Sharesave – the chance to buy Severn T

Dedicated training and development

Electric vehicle scheme and retail

Family friendly policies (including, a

Two volunteering days per year

Job summary

Severn Trent Plc is seeking a Fleet Operations Manager to lead a team of 6–8 and own end-to-end fleet performance, from scheduling to service delivery.

You'll collaborate with senior fleet stakeholders, optimise resources, ensure safety and regulatory compliance, and drive cost-efficient operations while delivering excellent customer service and value to the business.

Experience leading fleet or transport teams and a strong commercial mindset are essential to succeed in this role.

Qualifications

• Experience leading fleet or transport teams with a customer-focused mindset.
• Excellent communication skills and stakeholder engagement across levels.
• Understanding of KPI targets, regulatory audits, and cost control.

Responsibilities

• Collaboratively work across the Fleet and Operational functions to communicate any fleet issues / updates and find solutions to ensure a smooth operation
• Ensure the effective scheduling of work to the workshop estate, ensuring customers are kept informed
• Responsible for the operational management of vehicle fleet and customer interactions and relationships
• Ensure the company is compliant with transportation regulations, health and safety standards and environmental requirements
• Monitor, control, and report on transportation-related expenditure to optimise costs.

Skills

Fleet management

Team leadership

Stakeholder management

Health & safety

KPI & analytics

DVSA standards knowledge

Education

Bachelor's degree in logistics/transport/operations management

Job description

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When people think of Severn Trent, they immediately think of water and waste – and that's only natural – it's our bread and butter after all… but you might not realise we have a thriving Fleet team who currently manage, repair and maintain a fleet of over 2,900 vehicles! From company cars to water tankers, we ensure that Severn Trent can safely transport equipment, valuable resources and our teams around safely and efficiently from A to B, day in day out.

EVERYTHING YOU NEED TO KNOW

Here at Severn Trent our Fleet Operations Manager role is key to how all of our business moves. You will be responsible for ensuring that all of the key fleet senior stakeholders and customers are proactively owned, engaged & managed, and always striving to provide fantastic service.

Leading a team of 6 to 8 people, you will be offering a business partner service, where you will be working collaboratively to define operational demand and growth planning while always making sure that the customer experience meets their expectations. This can be in regard to service levels & quality, from timeliness of service delivery through to cost, always looking to be pro-actively managing availability of all available resources and skills.

Key Accountabilities within the role include:-

• Collaboratively work across the Fleet and Operational functions to communicate any fleet issues / updates and find solutions to ensure a smooth operation
• Ensure the effective scheduling of work to the workshop estate, ensuring customers are kept informed
• Responsible for the operational management of vehicle fleet and customer interactions and relationships
• Ensure the company is compliant with transportation regulations, health and safety standards and environmental requirements
• Monitor, control, and report on transportation-related expenditure to optimise costs.

WHAT YOU’LL BRING TO THE ROLE

In this role we’re ideally looking for someone who has experience of managing fleet or transport teams while having a passion to lead by example and motivate your team to achieve the highest standard of performance. We’d love you to have an excellent working knowledge of all daily fleet processes, health and safety regulations, DVSA standards, and people management practices and be able to bring into play Excellent communication skills as you will be interacting with internal and external stakeholders of all levels.

Understanding of KPI’s and regulatory targets that are relevant to Fleet operations will be key as will a working knowledge and compliance to audit processes. Having a commercial awareness will also be a massive bonus to succeed in the role.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite perks that you’ll get being part of the Seven Trent family:

• 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to £2,250 per annum based on company performance)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our ‘Academy’
• Electric vehicle scheme and retail offers
• Family friendly policies (including, a year off paid for any maternity and adoption leave)
• Two volunteering days per year