Fleet Operations Manager

Severn Trent; Coventry; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Holiday allowance

Annual bonus

Pension scheme

Sharesave

Training & Academy

EV scheme

Family policies

Volunteer days

Job summary

Severn Trent is seeking a Fleet Operations Manager to lead a team of 6–8 and own day-to-day fleet performance. You will partner with stakeholders, drive demand planning, and ensure high service levels while managing costs and compliance across the fleet estate.

You will champion health and safety, DVSA standards, and regulatory targets, shaping processes and delivering proactive fleet management to support the business and communities Severn Trent serves.

Qualifications

• Experience of managing fleet or transport teams.
• Excellent communication skills with internal and external stakeholders.
• Understanding of KPI targets and regulatory requirements related to Fleet operations.
• Knowledge of DVSA standards and health & safety regulations.
• Ability to audit processes and ensure regulatory compliance.
• Commercial awareness and cost-conscious mindset.

Responsibilities

• Collaborate across Fleet and Operations to resolve fleet issues and communicate updates.

Skills

Fleet management

People management

Stakeholder management

Health & safety

DVSA standards

Budgeting & cost control

Regulatory compliance

Job description

When people think of Severn Trent, they immediately think of water and waste – and that's only natural – it's our bread and butter after all… but you might not realise we have a thriving Fleet team who currently manage, repair and maintain a fleet of over 2,900 vehicles! From company cars to water tankers, we ensure that Severn Trent can safely transport equipment, valuable resources and our teams around safely and efficiently from A to B, day in day out.

EVERYTHING YOU NEED TO KNOW

Here at Severn Trent our Fleet Operations Manager role is key to how all of our business moves. You will be responsible for ensuring that all of the key fleet senior stakeholders and customers are proactively owned, engaged & managed, and always striving to provide fantastic service.

Leading a team of 6 to 8 people, you will be offering a business partner service, where you will be working collaboratively to define operational demand and growth planning while always making sure that the customer experience meets their expectations. This can be in regard to service levels & quality, from timeliness of service delivery through to cost, always looking to be pro-actively managing availability of all available resources and skills.

Key Accountabilities within the role include:

• Collaboratively work across the Fleet and Operational functions to communicate any fleet issues / updates and find solutions to ensure a smooth operation
• Ensure the effective scheduling of work to the workshop estate, ensuring customers are kept informed
• Responsible for the operational management of vehicle fleet and customer interactions and relationships
• Ensure the company is compliant with transportation regulations, health and safety standards and environmental requirements
• Monitor, control, and report on transportation-related expenditure to optimise costs.

What You’ll Bring To The Role

In this role we’re ideally looking for someone who has experience of managing fleet or transport teams while having a passion to lead by example and motivate your team to achieve the highest standard of performance. We’d love you to have an excellent working knowledge of all daily fleet processes, health and safety regulations, DVSA standards, and people management practices and be able to bring into play Excellent communication skills as you will be interacting with internal and external stakeholders of all levels.

Understanding of KPI’s and regulatory targets that are relevant to Fleet operations will be key as will a working knowledge and compliance to audit processes. Having a commercial awareness will also be a massive bonus to succeed in the role.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?

What’s In It For You

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

• 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to £2,250 per annum based on company performance)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our ‘Academy’
• Electric vehicle scheme and retail offers
• Family friendly policies (including, a year off paid for any maternity and adoption leave)
• Two volunteering days per year