Fleet Hire Coordinator

Jarvie Plant Ltd; City of Edinburgh; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive Salary

Sick Pay

Extra Holidays

Learning & Development

Employee Discount Scheme

Life Assurance

Wellbeing Programmes

Cycle to Work Scheme

Job summary

Jarvie Plant Ltd in Edinburgh is seeking a proactive Depot Operations Coordinator to support hire activities and customer service at the Edinburgh Depot. You will handle enquiries, quote, book, deliver, and collect hires, while keeping fleet availability and compliance in check.

You'll liaise with suppliers and internal teams, raise essential paperwork, and help schedule maintenance. A collaborative team player with IT and CRM skills will thrive here, contributing to reliable hire solutions.

Qualifications

• Experience in hire operations, logistics, or a customer service environment.
• Strong organisational skills with ability to manage multiple enquiries.
• Confident communication with customers, suppliers and internal teams.

Responsibilities

• Act as first point of contact for customer enquiries via phone, email and in person.
• Convert enquiries into hires through product knowledge and service.
• Coordinate hire process from quotation to delivery and off-hire admin.
• Support fleet availability by monitoring utilisation and maintenance scheduling.
• Manage breakdowns with suppliers and internal teams to reduce downtime.
• Raise hire contracts, purchase orders, delivery notes and related paperwork.
• Assist workshop with administrative tasks and service planning.
• Maintain records in InspHire and HubSpot CRM.
• Collaborate with depots and departments to ensure seamless service delivery.
• Assist Depot Manager with day-to-day rental operations.

Skills

Customer service experience

Organisational skills

Verbal and written communication

Attention to detail

Problem solving

CRM software familiarity

Tools

InspHire

HubSpot

Microsoft Office / Outlook

Job description

Jarvie Plant Ltd in Edinburgh is seeking a proactive Depot Operations Coordinator to support hire activities and customer service at the Edinburgh Depot. You will handle enquiries, quote, book, deliver, and collect hires, while keeping fleet availability and compliance in check.

You'll liaise with suppliers and internal teams, raise essential paperwork, and help schedule maintenance. A collaborative team player with IT and CRM skills will thrive here, contributing to reliable hire solutions.