Fleet Administrator (12 Month Maternity Cover)

holmanautogroup; Birmingham; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

26 days holiday + 8 bank holidays

Group Pension Plan

Death in Service

Critical illness cover

Free parking

Health cash plan

Profit Sharing Annual Bonus

Rewards program

Free Breakdown cover

Long Service Awards

Job summary

Holman is seeking a Fleet Administrator (Maternity Cover) to join the Fines + Taxation Team in our Birmingham office near the NEC. Hybrid working is available after a 6-month probation. The role is a 12-month temporary opportunity, with a circa £28,000 per annum salary.

You will handle vehicle documentation, SORN declarations, and client account administration while maintaining accuracy and reliability in a pressurised environment. Join a team focused on accuracy and service.

Qualifications

• Experience with vehicle compliance documentation is advantageous.
• Experience in a similar role is preferred.
• Strong attention to detail and data accuracy.
• Ability to work under pressure and meet targets.

Responsibilities

• Declare vehicles SORN on client request and update Holman systems.
• Handle incoming V5C documents and escalate missing items.
• Post documents by postal methods and record tracking numbers/costs.
• Scan and file documentation (V5C, plating certificates, fines).
• Administer fuel card processes per agreed parameters.
• Administer fines processes, including appeals when required.
• Manage vehicles on client MID accounts and audit changes.
• Administer parking permits and toll accounts; audit frequency.
• Manage cherished plate retention and replacement plating certificates.

Skills

Vehicle compliance

Data entry

Administrative skills

Under pressure

Education

GCSE/Equivalent

Job description

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of these programs (programs may vary by country or worker type):

• Health Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• Retirement Plan
• Paid Time Off
• Tuition Reimbursement

Here at Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That is why we are listening; open to learning new things - about each other and ourselves. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It is The Holman Way!

We have an exciting opportunity that has arisen for a Fleet Administrator (Maternity Cover) to join our growing Fines + Taxation Team here at Holman UK. This role will be based out of our Birmingham office near the NEC , with the opportunity for hybrid working, following a 6-month probationary period, details of which will be discussed at interview. This is a temporary 12 month opportunity, and we are looking to pay circa £28,000 per annum.

Key Responsibilities will include:

• Declare vehicles SORN at the client's request, updating Holman systems to track SORN vehicles
• Manage incoming V5C documents, escalating any missing documents to relevant points of contact
• Post documents via predetermined postal methods, recording tracking number and costs as required
• Scan, tag (to vehicle records) and file documentation including V5C's, plating certificates, fine documentation etc
• Administration of fuel card processes for clients as per agreed parameters
• Administration of fines processes for clients, including appeals where required, as per agreed parameters
• Adding and removing vehicles from client MID accounts, auditing these as per agreed frequency
• Administration of parking permits
• Adding and removing vehicles from client toll accounts, auditing these as per agreed frequency
• Administration of cherished plate retention and assignment processes
• Administration of replacement plating certificate processes
• Manage the Fines & Taxation credit card transaction reconciliation, initiating write off requests as required
• Perform all other duties and special projects as assigned.

We are looking for candidates who have:

• Qualifications or good knowledge around vehicle compliance requirements (advantageous)
• Experience working within a similar role (preferred)
• The ability to assimilate, collate and record information, demonstrating a high degree of accuracy in performing routine document checks and data input
• Experience of working within a pressurised environment, with the ability to remain calm, empathetic and professional in difficult situations
• A proactive and committed attitude to finding a solution, with the ability to use initiative and common sense
• The ability to adapt communication style to accommodate customers, colleagues, suppliers and other contacts with excellent questioning and listening skills and an ability to assimilate accurate information
• Experience of and are comfortable with working to targets and deadlines

What's in it for you?

• 26 days annual holiday entitlement (+ 8 bank holidays) Jan - Dec
• Group Personal Pension Plan
• Death in Service insurance cover
• Critical illness insurance cover
• Free parking
• Health cash plan
• Profit Sharing Annual Bonus
• Partners In Excellence rewards - Partner of the Quarter, Partner of the Year
• Free Breakdown cover (eligible employees - service related)
• Long Service Awards, Support for further education / employee development.

The need to know parts:

• You must have the right to remain and work in the UK.
• You must tell us about any previous convictions or cautions including any deemed as 'spent'