Flagship Store Security Ambassador (Part-Time)

CANADA GOOSE; Greater London; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Goose Rewards

ICON Rewards

Total Rewards Program

Career growth opportunities

Job summary

Canada Goose is seeking a part-time Flagship Store Security Ambassador in London. You will act as a front-line brand ambassador, control access, and support a safe, customer-focused environment at the Regent Street store.

Ideal candidates have retail security experience, valid first aid/CPR, and the ability to work diverse shifts. Join a team dedicated to brand standards, safety, and exceptional guest service.

Qualifications

• 2–3 years' experience in retail with knowledge of workplace safety and emergency procedures.
• Experience in Loss Prevention or Retail Security is an asset.
• Recognized and valid first aid and CPR certificates.
• Applicant will be required to obtain Security Guard licensing if not currently licensed.

Responsibilities

• Act as a front-line brand ambassador to guests and team members of Canada Goose.
• Be visible to guests as they enter the store premises and control access to the property.
• Contribute to a positive store environment through effective communication and teamwork.
• Assist in creating a safe work environment for our associates and customers.
• Attend and participate in all store meetings and events.
• Develop and maintain a professional relationship with mall security and retailers.
• Ensure the facility's safety and emergency procedures are followed.
• Complete and submit CG Incident reports within 24hrs of the event.
• Play an integral role in store cycle counts and inventory.
• Direct connectivity with the Sr. Loss Prevention Manager to influence brand strategies.
• Maintain standards for store security equipment.
• Be able to connect with customers and store associates with a customer service mindset.
• Member of the JHSC and responsible for monthly Health & Safety Inspection.

Skills

Retail experience

Loss Prevention

First aid CPR

Security licensing

Team player

English communication

Record keeping

Observation skills

Judgment

Job description

Location:

London Retail

Address:

244 Regent St London, London, City of W1B 3BR United Kingdom

Job Title:

Flagship Store Security Ambassador (part-time)

Position Overview:

Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by our purpose to embolden explorers and preserve the planet they roam. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.

Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.

What You'll Do:

• Act as a front-line brand ambassador to guests and team members of Canada Goose
• Be visible to guests as they enter the store premises and control access to the property
• Acknowledge guests as they enter and exit the property
• Contribute to a positive store environment through effective communication, teamwork and partnership with brand ambassadors and store management team
• Assist in creating a safe work environment for our associates and customers
• Assisting in the protection of the work and assets at our stores
• Attend and participate in all store meetings and events
• Demonstrate values and behaviours consistent with Canada Goose's culture
• Develop and maintain a professional relationship with all internal partners, mall security and other retailers to ensure all parties are well-informed with current and relative information
• Ensure the facility's safety and emergency procedures are followed in response to fire alarms and on-site emergencies
• Complete and submit CG Incident reports within 24hrs of the event
• Play an integral role in store cycle counts and physical inventory process
• Support initiatives to maintain brand standards in the delivery and merchandising process
• Direct connectivity with the Sr. Loss Prevention Manager for Canada Goose to help influence brand strategies for mitigating loss
• Responsible for maintaining standards for store security equipment
• Support the completion of monthly Operational Control Checklist and Action Planning to increase store operational standards (if applicable)
• Be able to directly connect with customers and store associates with a customer service mindset
• Member of the JHSC and responsible for the completion of monthly Health & Safety Inspection

Let's Talk About You:

• 2-3 years' experience working in retail with knowledge of workplace safety and emergency procedures
• Experience in Loss Prevention or Retail Security is an asset
• Recognized and valid first aid and CPR certificates
• Applicant will be required to obtain Security Guard licensing if not currently licensed
• Must be a team player with a keen sense on collaboration and growth mindset
• Excellent English communication skills both written and verbal
• Meticulous record keeping, report writing and observation skills
• Exceptional judgment, common sense and decision-making ability
• Good physical well-being and able to walk, stand for long periods of time, climb stairs and lift objects up to 20 lbs
• Available to work a variety of shifts including days, evenings, nights, weekends and holidays

What's in it For You?

• A company built on Canadian roots and heritage
• Your work is recognized with a comprehensive and competitive Total Rewards Program
• Opportunities for career growth through numerous internal and external programs
• Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
• Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• Inspiring leaders and colleagues who will lift you up and help you grow

At Canada Goose, we believe that belonging goes beyond mere inclusion. It's about being part of a community that values, supports, and empowers you. We thrive when we can be our authentic selves. Our community is built on empathy and the understanding that every individual's experience is unique, and every voice is important. We also recognize that communities are ever evolving, and that our work is never done. At Canada Goose, belonging is more than just an ideal-it's the key to unlocking our collective potential, taking us further together.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at: [e-mail].