Flagship Store Manager

Quest Search and Selection; Swindon; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Pension

Wellness benefits

Company and team events

Ongoing training and career developm…

Job summary

Quest Search & Selection is recruiting for a globally recognised lifestyle brand in the UK & Europe. The Store Manager will lead a retail team, delivering exceptional customer experience while owning store operations and performance.

You will coach and develop staff and drive profitability through effective stock management and standards. Experience in fashion, accessories, lifestyle or health & beauty retail with a customer‑first mindset is essential.

Qualifications

• Proven store management or deputy management experience in a customer‑facing retail environment

Responsibilities

• Lead a retail team to deliver outstanding customer experience
• Drive sales and KPI performance through strong operations and stock control
• Own store budget, profitability and KPI delivery
• Maintain visual merchandising and store standards
• Foster a culture of coaching, learning and succession planning
• Oversee cash handling, attendance, stock management, health & safety

Skills

Leadership

Customer service

Operational excellence

Stock management

Coaching & development

Job description

Quest Search & Selection is currently recruiting for aglobally recognised lifestyle brand with ambitious growth plans in the UK & Europe.

As a Store Manager, you will lead a retail team, driving commercial success while creating an exceptional customer experience. You will foster a culture of trust, coaching and development, whilst taking full ownership of store operations and performance

Key Responsibilities of this Store Manager role -

• Lead, motivate and inspire your team to deliver exceptional customer experience
• Drive commercial performance through strong operational excellence, customer service, compliance and stock management.
• Take full ownership of the store budget delivering sales, profitability and KPI target
• Maintain outstanding visual merchandising and operational standards
• Create a culture of learning, coaching and continuous development through regular feedback
• Ensure effective store administration, including cash control, attendance, stock management, health & safety and maintenance
• Develop and engage your team, unlocking their full potential and supporting succession planning.

Key requirements of this Store Manager role -

• Previous experience as a Store Manager (or no.2 in a store within a larger store environment) within a customer focused retail environment such as fashion, accessories, footwear, lifestyle or health & beauty retail
• Experience working in an Outlet is desirable but not essential
• A strong customer-first mindset with experience in a consultative or one-to-one selling environment is desirable
• Excellent operational management skills, including stock accuracy and loss prevention
• A proven ability to coach, develop and inspire teams to improve performance.
• Strong commercial awareness with experience managing KPIs and store profitability.
• Excellent communication, leadership and organisational skills

Benefits for this Store Manager role -

• Pension
• Wellness benefits
• Company and team events
• Ongoing training and career development opportunities