Flagship Store Leader: People & Performance

Nobody's Child; Greater London; On-site; GBP 32,000 - 48,000; Full time

Job summary

Nobody’s Child is seeking an experienced Assistant Store Manager for our iconic Carnaby Street flagship. You will lead and develop the store team, partner with the Store Manager, HR and Head Office to drive sales, standards and sustainability initiatives.

You’ll champion our values, deliver exceptional customer experiences, and manage performance, stock and store operations in a fast-paced environment while contributing to the brand’s long-term growth.

Qualifications

• A genuine passion for sustainable fashion and brand alignment.
• Proven experience inspiring and leading teams to deliver best-in-class service in busy retail.
• Around 3+ years in a store management or senior leadership role.
• Strong commercial awareness with ability to analyse trade, KPIs and stock.
• Excellent people leadership, coaching and HR collaboration.

Responsibilities

• Leading, coaching and developing the store team to deliver exceptional experiences and strong commercial results.
• Second in charge, supporting Store Manager with strategy, ops and performance.
• Own people processes: recruitment, onboarding, scheduling and performance management with HR.
• Manage staffing levels and payroll processes with accuracy and compliance.
• Support leadership of trading performance by analysing KPIs and results to drive sales.
• Oversee stock analysis and collaborate with Head Office on insights.
• Partner with Marketing for in-store activations and local initiatives.
• Support Visual Merchandising to maintain brand standards and impact.
• Champion environmental and social responsibility in daily operations.

Skills

People leadership

Customer service

Brand ambassador

Commercial awareness

Job description

Nobody’s Child is seeking an experienced Assistant Store Manager for our iconic Carnaby Street flagship. You will lead and develop the store team, partner with the Store Manager, HR and Head Office to drive sales, standards and sustainability initiatives.

You’ll champion our values, deliver exceptional customer experiences, and manage performance, stock and store operations in a fast-paced environment while contributing to the brand’s long-term growth.