Flagship Stock Supervisor – London

Pop Mart; Greater London; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Monthly appreciation gifts

Structured commissions scheme

Employee Assistance Programme (EAP)

Training and development programmes

Team events

Job summary

POP MART is opening a brand-new flagship store in London. The Stock Supervisor will oversee the back-of-house stock operation, ensure stock is received, stored and replenished accurately, and lead a small team in a fast-paced retail environment.

The successful candidate will complete a training period of a few weeks at one of our existing stores (Charing Cross or Oxford Street) to learn systems, standards and our team culture before helping to lead the new flagship from day one.

Qualifications

• Experience in a stockroom, warehouse, logistics or back-of-house retail environment.
• Previous supervisory or team-leading experience is desirable.
• Strong organisational and time-management skills.
• Excellent attention to detail and stock accuracy.
• Fluent in professional English and strong communication with BOH and FOH.

Responsibilities

• Supervise daily BOH stock operation, ensuring stock is received, processed, stored and replenished efficiently.
• Support the BOH Stock Manager in organising and allocating daily tasks to the stock team.
• Lead and support Stock Assistants, providing guidance, training and feedback to ensure operational standards are maintained.
• Receive and process deliveries, checking stock against packing slips and purchase orders and escalating discrepancies.
• Maintain high levels of stock accuracy through regular cycle counts and investigations into discrepancies.
• Oversee putaway and stockroom organisation, ensuring products are labelled, stored and easy to locate.
• Coordinate timely replenishment of the sales floor with FOH colleagues and respond to stock requests.
• Support stock audits and investigations, identifying and escalating discrepancies as required.

Skills

Stockroom supervision

Team leadership

Organisational skills

Attention to detail

Time management

English communication

Health & safety

Problem solving

Tools

CEGID POS

Inventory management system

Job description

POP MART is opening a brand-new flagship store in London. The Stock Supervisor will oversee the back-of-house stock operation, ensure stock is received, stored and replenished accurately, and lead a small team in a fast-paced retail environment.

The successful candidate will complete a training period of a few weeks at one of our existing stores (Charing Cross or Oxford Street) to learn systems, standards and our team culture before helping to lead the new flagship from day one.